Easy Digital Downloads - Free Download
Download Limit Issues (16 posts)

  1. deliaraz
    Posted 2 years ago #

    All of my freebie downloads are giving the following error message:

    "Sorry but you have hit your download limit for this file"

    Everyone is getting this message, even people with newly created accounts and my free downloads shouldn't have a limit


  2. marvmckay66
    Posted 2 years ago #

    This just started happening to me in the last week too ... it was working fine for the previous 2 weeks, but now even newly created accounts are told "you have hit your download limit" on their very first login.

    I do want to retain a download limit of once, which I do have set, but new members can't even get it once.

  3. marvmckay66
    Posted 2 years ago #

    Deliaraz, did you ever have any luck getting this problem resolved?

  4. marvmckay66
    Posted 2 years ago #

    Just for curiosity's sake, I went and retrieved the previous version of this plugin, v.0.1.9, and tried using that instead ... but it doesn't stop multiple downloads, even though the settings say that the limit is one.

    So it seems that v.0.2.0 now seems to stop all downloads, because every new test registration that I do, on the first login, the new account gets the download limit met error. Vafpress, can you help us out on this? It's the only thing left that's keeping me from launching my site.

  5. deliaraz
    Posted 2 years ago #

    Hi Marvmckay66
    No such luck. I've reverted to the previous version until this issue gets resolved and you are correct, the previous version doesn't follow the download limit rule but the new one doesn't allow downloads at all. I rather my visitors be able to download unlimited times than not download at all :(

    I'm surprised we haven't heard from Vafpress, in the past they've jumped on the issues RIGHT AWAY, maybe they've just blocked "ME" they figured I fuss too much.

  6. vafpress
    Plugin Author

    Posted 2 years ago #

    Hi guys! we're really sorry for being 'away', somehow we are not getting any email notification at all!

    marvmckay66 posted to our support.vafpress.com forum but didn't replied after we asked a question, and no we won't do such thing deliaraz :)

    We will go trough every issues and try to sort everything now, sorry again guys.

  7. marvmckay66
    Posted 2 years ago #

    I don't see any of my previous threads where Vafpress asked me a question that I didn't answer ... and I simply dropped this plugin because it wasn't working and I found another solution by making an edit to the Easy Digital Downloads file.

  8. Chris Christoff (chriscct7)

    Posted 2 years ago #

    Changes to the EDD file are going to be lost on updates

  9. marvmckay66
    Posted 2 years ago #

    If I've noted which files - and which lines of code - I needed to tweak to get the functionality that I needed, can't I just re-apply those to future versions before updating?

  10. You can though it's still not advised. What kind of edit are you making?

  11. marvmckay66
    Posted 2 years ago #

    I was finding that the download limit functionality wasn't working - I would set it to limit to 1 download and also that purchases could not be downloaded again in the settings section, yet a message/link was showing up letting me download it as many times as I wanted.

    So I took the section "show has purchased" in template-functions.php and put it before the dynamic-cached-content section with an if/else statement, so that if it has been purchased, give message that it's already purchased and don't generate the download link, else generate the download link.

  12. ayublin
    Posted 2 years ago #

    @marvmckay66: it's here, well we apologize for your inconvenience anyway.

    @pippin and chriscct7: While you guys are here, I need to ask a question, I just examined our codes and found the problem. Since the free download isn't using the payment mechanism, I just set the $payment ID to -1, this is causing the download count for any downloads by any users will be accumulated, therefore the download limit becoming a global limit. Is that possible and won't cause any misbehavior if I insert a payment record for each download action of each user? the record will be checked first to make sure only one record created for one unique download per user.

  13. As long as the payment amount is set to 0.00, that should be fine.

  14. ayublin
    Posted 2 years ago #

    That's cool, will try to implement that later, thanks!

  15. Ajay Patel
    Posted 2 years ago #

    Facing the same working proper before but now it shows "Sorry but you have hit your download limit for this file".

    Any one found the solution ??

  16. Ajay Patel
    Posted 2 years ago #

    Found temporary solution BUT HIGHLY NOT RECOMMENDED if your free file has download limit (I1 don't have) ;)

    open include/edd-functions.php

    and comment line no 78 & 79

    // Check to see if the file download limit has been reached
    	//if ( edd_is_file_at_download_limit( $download, -1, $file_key ) )
    		//wp_die( apply_filters( 'edd_download_limit_reached_text', __( 'Sorry but you have hit your download limit for this file.', 'edd' ) ), __( 'Error', 'edd' ) );

    I have use this for my Free Bootstrap Admin Template

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