Title: download limit error
Last modified: August 20, 2016

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# download limit error

 *  [hannahHDE](https://wordpress.org/support/users/hannahhde/)
 * (@hannahhde)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/download-limit-error/)
 * This plugin is great, except that I can’t get the downloads to work (a pretty
   important part!). When I follow the link in the email, I get this error:
 * “Sorry but you have hit your download limit for this file.”
 * Any help would be greatly appreciated!
    Many thanks, Hannah
 * p.s. I tried to register on the EDD forum but I kept getting “invalid username”,
   even though I tried about 10 different ones and some quite unusual… Any ideas?
 * [http://wordpress.org/extend/plugins/easy-digital-downloads/](http://wordpress.org/extend/plugins/easy-digital-downloads/)

Viewing 1 replies (of 1 total)

 *  Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/download-limit-error/#post-3352801)
 * In the Download Configuration section, have you set the “Download Limit” field
   to anything other than 0?
 * The “invalid username” happens because you are trying to register a username 
   with capital letters, which is not supported by WordPress multisite.

Viewing 1 replies (of 1 total)

The topic ‘download limit error’ is closed to new replies.

 * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837)
 * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/)

## Tags

 * [download limit](https://wordpress.org/support/topic-tag/download-limit/)

 * 1 reply
 * 2 participants
 * Last reply from: [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/download-limit-error/#post-3352801)
 * Status: not resolved