Support » Plugin: Lana Downloads Manager » Download leads to blank page

  • Resolved sifuhall

    (@sifuhall)


    The download link is about mid way down the page and when I click on it I am directed to a blank page.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @lanacodes I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Plugin Author Lana Codes

    (@lanacodes)

    @sifuhall This seems to be a problem with the plugin settings or WordPress permalink.

    Go to Downloads > Settings in admin:

    General Settings
    Endpoint – download-file
    Endpoint Type – ID

    Custom Post Type Settings
    Post Type Endpoint – download

    Set Endpoint to download-file, and set Post Type Endpoint to download.

    Go to Downloads > Download post edit in admin:
    Use Download Permalink, not Permalink to the direct file download!

    Note:
    If you are doing permalink setup anywhere in WordPress (eg Lana Downloads Manager) then you need to save the settings in WordPress too:
    Go to Settings > Permalink and click to Save Changes button.

    sifuhall

    (@sifuhall)

    Thank you so much for the reply.

    I must be doing something wrong.

    When I go to Downloads > Settings in admin I don’t see a general settings or endpoint.

    Plugin Author Lana Codes

    (@lanacodes)

    It sounds strange, I think this option is in use from the very first version.

    Can you verify that you are using Lana Downloads Manager version 1.2.2? And please re-check that you are looking at Downloads > Settings.

    sifuhall

    (@sifuhall)

    My apologies!

    I was looking in the wrong area!

    It appears I have the configuration correct now and it is functioning correctly!

    Thank you!

    Plugin Author Lana Codes

    (@lanacodes)

    I am glad that resolved and it works. 🙂

    You’re welcome. If you need help at any time, feel free to contact me.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Download leads to blank page’ is closed to new replies.