Support » Plugin: WooCommerce PDF Invoices & Packing Slips » Download Inovice in Myaccount section gives 500 error

  • I am using free version, download pdf works fine when downloaded from the admin.

    But as a user when i mark the pdf to be seen in my account when the order is complete or any state, it doesnt download and gives 500 error. I know its 500 error so it would be difficult to debug but if you can tell me the route to check for you to guide I will do it. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ewout

    (@pomegranate)

    Hi! I recommend enabling debug output on the Status tab of the PDF invoice settings or debug logging if you prefer to keep the errors under the hood. This will give you something more descriptive that the 500 error output.
    Let me know what you find!

    Hello,

    Same here!

    Fatal error: Call to undefined method DOMText::getAttribute() in /home/xxxxxx/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/lib/dompdf/include/cellmap.cls.php on line 437

    Plugin Author Ewout

    (@pomegranate)

    Hi! This error means there’s faulty HTML in the template (usually an error from another output or from customizations in the template). Check the documentation on this error here: Fatal error: Call to undefined method DOMText::getAttribute()

    Hope that helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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