Title: download function broken
Last modified: August 31, 2016

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# download function broken

 *  [CRNDigitalRadio](https://wordpress.org/support/users/crndigitalradio/)
 * (@crndigitalradio)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/)
 * Clicking the download icon gets me a “webpage unavailable invalid response” and
   the url displays wp-content/plugins/file-away/lib/cls/class.fileaway_downloader.
   php?fileaway=UtfiKwkXqem%2FgMZ9GnViQ…
 * [https://wordpress.org/plugins/file-away/](https://wordpress.org/plugins/file-away/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973600)
 * Are you using stats or encrypted downloads intentionally?
 *  Thread Starter [CRNDigitalRadio](https://wordpress.org/support/users/crndigitalradio/)
 * (@crndigitalradio)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973602)
 * also with the head phone icon link.
 *  Thread Starter [CRNDigitalRadio](https://wordpress.org/support/users/crndigitalradio/)
 * (@crndigitalradio)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973604)
 * stats or encrypted downloads? Not necessary, just want these mp3s to be able 
   to be saved by users by downloading them.
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973605)
 * You have either stats or encrypted download enabled and your server is interfering
   somehow. Are they enabled on purpose?
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973606)
 * Then add stats=false to your shortcode, or disable stats on the File Away settings
   page.
 *  Thread Starter [CRNDigitalRadio](https://wordpress.org/support/users/crndigitalradio/)
 * (@crndigitalradio)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973607)
 * not on purpose, because I don’t know how to do that yet, it that in settings?
 *  Thread Starter [CRNDigitalRadio](https://wordpress.org/support/users/crndigitalradio/)
 * (@crndigitalradio)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973609)
 * I disable statistics and it works now, you think my server is interfering with
   downloader.php like permissions or .htacess?
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973610)
 * Yeah, something, but I wouldn’t be able to troubleshoot much without total access,
   which isn’t necessary since for your purposes for the time being it’s doing all
   you need with stats disabled.
 *  Thread Starter [CRNDigitalRadio](https://wordpress.org/support/users/crndigitalradio/)
 * (@crndigitalradio)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973615)
 * Thanks for your quick response, Thom. I would like to set something up for you
   to take a look at this system for delivering podcast archives. I am having trouble
   with .htaccess settings which seem to disable the directory browsing in this 
   archive area…even when I add a
 * # disable directory browsing
    Options All +Indexes
 * .htaccess file to the root of that podcast directory
 *  [rocketmandlgc](https://wordpress.org/support/users/rocketmandlgc/)
 * (@rocketmandlgc)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973888)
 * Hi Thom, New user – just getting started – day 1.
 * Successfully created a page that shows a directory listing, but when I click 
   on an item to download I get a “500 internal server error. There is a problem
   with the resource you are looking for and it cannot be displayed”
 * This is a windows server 2012 box with IIS 8.5
 * Appreciate this is probably not a File Away issue but any help would be appreciated.
 * Cannot post url here as the directory contains private minute for my club. They
   are all PDF’s
 *  [rocketmandlgc](https://wordpress.org/support/users/rocketmandlgc/)
 * (@rocketmandlgc)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973889)
 * Sorted … there was a rogue web.config file in the sub directory which had been
   copied over from the working (ASP) server

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘download function broken’ is closed to new replies.

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 * 11 replies
 * 3 participants
 * Last reply from: [rocketmandlgc](https://wordpress.org/support/users/rocketmandlgc/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/download-function-broken/#post-6973889)
 * Status: not resolved