Download Files Problem

tondieu
(@tondieu)

11 years, 4 months ago

Hello Fabian,

I use your plugin for develop a download website.
It works great with small files (10mb or less), but when they are more bigger than 50mb, they don’t download entire. It’s common start with a really good connection, but past 1 minute or similar, the file “it’s downloaded”, but isn’t the entire file (like 15% of the real size).

I don’t know if this can be controlled with the plugin or if I have to ask about that to my host manager, because I don’t understand well what happens. Can you help me with this?

Thank you so much.
Have a nice one.
Ed.

http://wordpress.org/extend/plugins/wp-filebase/

Viewing 10 replies - 1 through 10 (of 10 total)

gokul84
(@gokul84)

11 years, 3 months ago

i too have the same problem , waiting for authors answer.

Plugin Author Fabian
(@fabifott)

11 years, 3 months ago

Hello,
Is PHP Safe Mode enabled? If you are not sure ask your hosting provider about increasing PHP’s max_execution_time, which is set in php.ini.

gbj
(@gbj)

11 years, 3 months ago

I got the exact same issue.

Isn’t the max_execution_time used primary for uploads?

I host several large files for android developers, so it’s a bit frustrating when the users complaint about broken downloads. I Primary happens with users that has slow connections, any points would be greatly appreciated.

gbj
(@gbj)

11 years, 3 months ago

If you are using mod-fcgid it’s probably related to that. Since every download is served as a php process.
Is it possible to serve the downloads another way?
Since having 50-75 concurrent downloads will kind if use 6-8GB of memory.

illbehonest
(@illbehonest)

11 years, 2 months ago

Many of my users have been having the same issue. iTunes and RSS podcast mp3’s cannot be downloaded, only listened to, and some times you only get 15% of the hour long message rather than the full thing. Is there any solution? Did the max-execution time mentioned above work?
Plugin Author Fabian
(@fabifott)

11 years, 2 months ago
Try the following:
Edit classes/Download.php by adding the line:
```
<?php
@ini_set("zlib.output_compression", "Off");
class WPFB_Download {
```
gbj
(@gbj)

11 years, 2 months ago

Hi fabifott,

Are you referring to both of us?

illbehonest
(@illbehonest)

11 years, 2 months ago

I added the above code, but what was it suppose to specifically fix? I’m trying to test to see what change has been made and corrected.

I also did a test by having a direct URL in the podcast, and iPhones were able to download the iTunes/RSS feed MP3. But when it’s got the /download/ in the url to the mp3, it doesn’t work. I tried messing with WpFileBase > Downloads options, but couldn’t seem to make it show a direct link to where the mp3 is located.

Thanks you for your time.

Dediux
(@dediux)

10 years, 4 months ago

We are experiencing the same problem, tried all that’s in this thread, but nothing has changed…

esmi
(@esmi)

10 years, 4 months ago

@dediux: If you require assistance then, as per the Forum Welcome, please post your own topic. This topic references a pretty old version of WordPress.