Title: Download Error/Alert
Last modified: March 19, 2018

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# Download Error/Alert

 *  Resolved [adefalco](https://wordpress.org/support/users/adefalco/)
 * (@adefalco)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/download-error-alert/)
 * I am frequently getting this error:
 * path-to-file/xxx.zip.part could not be saved, because the source file could not
   be read.
 * You will not be able to see the error because you have to be logged in to download.
 * What would cause the source file to be unreadable? It isn’t happening on all 
   of the files, but it happens a lot.
 * Thanks,
    Audra
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdownload-error-alert%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Barry Kooij](https://wordpress.org/support/users/barrykooij/)
 * (@barrykooij)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/download-error-alert/#post-10098068)
 * Hey Audra,
 * That’s very odd. We don’t add that error message via our plugin so it sounds 
   like another piece of code is causing some conflict. I suspect that there is 
   a plugin or theme conflict on your website. Could you please try if the error
   still occurs with only this plugin activated with a default WordPress theme (
   e.g. twentyfifteen). I understand this can be a bit of a hassle but it’s the 
   only way we can be sure it’s a bug in this plugin.
 * Kind Regards,
 * Barry Kooij
 *  Thread Starter [adefalco](https://wordpress.org/support/users/adefalco/)
 * (@adefalco)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/download-error-alert/#post-10098665)
 * Barry, upon further inspection the problem only appears to happen in the Firefox
   browser. I will definitely see if it happens in another theme. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Download Error/Alert’ is closed to new replies.

 * ![](https://ps.w.org/download-monitor/assets/icon-256x256.png?rev=3198936)
 * [Download Monitor](https://wordpress.org/plugins/download-monitor/)
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 * 2 replies
 * 2 participants
 * Last reply from: [adefalco](https://wordpress.org/support/users/adefalco/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/download-error-alert/#post-10098665)
 * Status: resolved