Title: Download Error
Last modified: May 20, 2021

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# Download Error

 *  Resolved [leonjayp](https://wordpress.org/support/users/leonjayp/)
 * (@leonjayp)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/download-error-12/)
 * Link is created and sent via email but I get a download error:
    No file paths
   defined. Go to homepage →
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdownload-error-12%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [leonjayp](https://wordpress.org/support/users/leonjayp/)
 * (@leonjayp)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/download-error-12/#post-14463866)
 * the originating page is:
 * [https://www.eastersealsnj.org/otherside/download-request-form-test/](https://www.eastersealsnj.org/otherside/download-request-form-test/)
 *  Thread Starter [leonjayp](https://wordpress.org/support/users/leonjayp/)
 * (@leonjayp)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/download-error-12/#post-14464049)
 * Got it to work, but it is not sending to gmail account.
    I now see on your DEMO“
   Please avoid using free email accounts like yahoo, hotmail, gmail, etc”
 * Why is that??? Lots of people who want our info have these!
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/download-error-12/#post-14476660)
 * Hi [@leonjayp](https://wordpress.org/support/users/leonjayp/),
 * We just tested your link and it appears to be working. What was the issue? Also,
   free accounts like gmail, etc. should work just fine.
 * Please provide the following 3 items to help us troubleshoot your issue.
 * 1. Shortcode and a URL showing the WordPress Download Monitor working successfully
   
   2. Shortcode and a URL showing the Contact Form 7 working successfully 3. Shortcode
   and a URL showing the Email Before Download failing
 * [http://wordpress.org/extend/plugins/email-before-download](http://wordpress.org/extend/plugins/email-before-download)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Download Error’ is closed to new replies.

 * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522)
 * [Email Before Download](https://wordpress.org/plugins/email-before-download/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-before-download/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-before-download/)
 * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-before-download/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/download-error-12/#post-14476660)
 * Status: resolved