Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Mrinal Haque

    (@mrinal013)

    Hello @anouarsaidy

    Thank you for contacting us.

    Downloading the CSV file as a TXT file may be your browser-related issue. Please try with another browser.

    If this problem exists, please let us share the browser name. Also, share the System Status to find the possible issue. So, please, copy the system status and send it here. We will be happy to assist.

    Thread Starter anouarsaidy

    (@anouarsaidy)

    GOOGLE CHROM

    Plugin Support Badal Ansary

    (@ansarybadal)

    Hello @anouarsaidy

    Please, copy your website’s System Status and paste it here.

    Thank you,

    Thread Starter anouarsaidy

    (@anouarsaidy)

    
    WooCommerce Version: 6.2.0 - You are using the latest version of WooCommerce.
    
    Product Types: ☞  Produit Simple [simple]
    
    ☞  Produits Groupés [grouped]
    
    ☞  Produit Externe/affiliation [external]
    
    ☞  Produit Variable [variable]
    
    Total Products: WP Query: 299
    WC Product Query: 299
    Both Query: 299
    
    Product Total by Types.
    
    ☞  Simple Product: 296
    
    ☞  Variable Product: 3
    
    ☞  Product Variations: 25
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    
    Store Address
    10, lotissement Abdelmoumen N°12
    casablanca
    MA:1
    20100
    
    Multi Language Site: No
    
    Multi Currency Site: No
    
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    
    WP CRON: Ok
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: LiteSpeed Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?
    
    WordPress Multi Site: No
    
    Home Url: https://ipgold.ma
    
    Site Url: https://ipgold.ma
    
    Version: 6.2.0
    
    Log Directory: /home/u339812177/domains/ipgold.ma/public_html/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 5.9
    
    WP Multisite: No
    
    WP Memory Limit: 512 MB
    
    WP Debug Mode: No
    
    WP Cron: Yes
    
    Language: fr_FR
    
    Server Info: LiteSpeed
    
    Php Version: 7.4.26
    
    Php Post Max Size: 512 MB
    
    Php Max Execution Time: 180
    
    Php Max Input Vars: 9.77 KB
    
    Curl Version: 7.71.0, OpenSSL/1.1.1d
    
    Suhosin Installed: No
    
    Max Upload Size: 512 MB
    
    Mysql Version: 5.5.5
    
    Mysql Version String: 5.5.5-10.5.12-MariaDB-cll-lve
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    Hitek Child: 1.0.0 (Latest:0)
    
    Aliexpress Dropship for Woocommerce (Lite version) (MA-Group): 2.1.12
    
    All-in-One WP Migration (ServMask): 7.54 (Latest:7.55)
    
    Code Snippets (Code Snippets Pro): 2.14.3
    
    Contact Form 7 (Takayuki Miyoshi): 5.5.5
    
    Elementor (Elementor.com): 3.5.5
    
    Site Kit by Google (Google): 1.68.0
    
    LiteSpeed Cache (Technologies LiteSpeed): 4.4.7
    
    MC4WP : Mailchimp pour WordPress (ibericode): 4.8.6
    
    PixelYourSite (PixelYourSite): 8.2.16
    
    Slider Revolution (ThemePunch): 6.5.8
    
    CTX Feed (WebAppick): 4.4.50
    
    WhatsApp Chat by NinjaTeam (NinjaTeam): 3.0.1
    
    Woo Add Custom States (Trusted Technology Solutions (TrusTech)): 1.8.4
    
    Checkout Field Editor for WooCommerce (ThemeHigh): 1.5.3
    
    WooCommerce Advanced Free Shipping (Jeroen Sormani): 1.1.4
    
    WooCommerce (Automattic): 6.2.0
    
    Yoast SEO Premium (L’équipe Yoast): 17.4
    
    Yoast SEO (L’équipe Yoast): 18.1
    
    WPForms Lite (WPForms): 1.7.2.1
    
    Yoast SEO : WooCommerce (L’équipe Yoast): 14.4
    
    XTemos theme core (XTemos): 1.0.0
    
    Feed Files
    https://ipgold.ma/wp-content/uploads/woo-feed/facebook/csv/woocommerce.csv
    
    Fatal Errors
    No Logs Found.
    
    Plugin Contributor Mrinal Haque

    (@mrinal013)

    Hello @anouarsaidy

    Thank you for the status.

    We go to https://ipgold.ma/wp-content/uploads/woo-feed/facebook/csv/woocommerce.csv with Google chrome browser and save as type CSV. Would you please try the feed link saved as CSV?

    We will like to know further about your specific issue. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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