Title: download ‘count’ issue
Last modified: January 26, 2017

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# download ‘count’ issue

 *  Resolved [tallhat](https://wordpress.org/support/users/tallhat/)
 * (@tallhat)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/)
 * hi there, great plugin and working well. one issue i have. the woocommerce ‘reporting’
   doesn’t work for free products now. i guess that only ‘counts’ where things have
   gone through the checkout process?? is this something you’re aware of? is there
   a fix or workaround for this? would be good to somehow be able to count downloads
   for ‘download now’/freebie items.
    many thanks

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8702110)
 * Hi mate this is a consequence of not going through the checkout, no orders are
   actually created.
 * I’m planning on releasing a premium version that includes the ability to track
   free downloads, but it won’t be using the WooCommerce orders, but that’s a way
   off yet.
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8702355)
 * I can include a count on the product page with a running total, but the full 
   breakdown system I have in mind will have to wait for the premium.
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8703108)
 * FYI this is now included in version 2.1, which is live.
 *  Thread Starter [tallhat](https://wordpress.org/support/users/tallhat/)
 * (@tallhat)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8705175)
 * wow – thanks for the speedy update! i’ve updated to 2.1 but for some reason i’m
   not seeing the download count anywhere. when you say ‘the product page’ do you
   mean front-end or back-end? thb i’d rather see this stat on the back-end product
   listing page rather than front-end page product detail page.
    many thanks
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8705274)
 * It’s on the product page in the back end, right hand side 🙂
 *  Thread Starter [tallhat](https://wordpress.org/support/users/tallhat/)
 * (@tallhat)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8705299)
 * ah got it. fantastic, thanks 🙂
 * (no rush at all but how tough would it be to display the counts on the product
   listing page?
    i.e. /wp-admin/edit.php?post_type=product this would properly 
   cover things off from my perspective on this)
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8705547)
 * You mean something like this? Expect a little update tonight.
 * ![Count](https://i0.wp.com/www.squareonemedia.co.uk/dlds.png?ssl=1)
 *  Thread Starter [tallhat](https://wordpress.org/support/users/tallhat/)
 * (@tallhat)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8705606)
 * that would be amazing, yes!
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8706367)
 * I’m just smashing it mate 😎
 * Implemented the screenshot above, fully working, and it can be sorted like other
   columns as well. Expect an update in approx 5 hours.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘download ‘count’ issue’ is closed to new replies.

 * ![](https://ps.w.org/download-now-for-woocommerce/assets/icon-256x256.png?rev
   =3471148)
 * [Free Downloads WooCommerce](https://wordpress.org/plugins/download-now-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/download-now-for-woocommerce/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/download-now-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/download-now-for-woocommerce/unresolved/)
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 * 9 replies
 * 2 participants
 * Last reply from: [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/download-count-issue/#post-8706367)
 * Status: resolved