Support » Plugin: CM Download Manager » Download button does nothing

  • Resolved dlt101

    (@dlt101)


    Been using this plugin for a year with no problem. Just discovered that the download button stopped working. When the page loads, I get the following error in Chrome’s Developer area:

    Uncaught SyntaxError: Unexpected token <
    single.js?ver=4.9.1:6
    Uncaught TypeError: $(…).scrollable is not a function
    at HTMLDocument.<anonymous> (single.js?ver=4.9.1:6)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)
    (anonymous) @ single.js?ver=4.9.1:6
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    ready @ jquery.js?ver=1.12.4:2
    K @ jquery.js?ver=1.12.4:2
    ==============================================
    Support info
    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Licensing Version: 1.0.8
    Multisite: No

    SITE_URL: http://nova-iris.net
    HOME_URL: http://nova-iris.net

    WordPress Version: 4.9.1
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Active Theme: Ribosome 2.2.4

    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit

    PHP Version: 5.6.31
    MySQL Version: Web Server Info: Apache

    WordPress Memory Limit: 40M
    PHP Memory Limit: 512M
    PHP Upload Max Size: 512M
    PHP Post Max Size: 512M
    PHP Upload Max Filesize: 512M
    PHP Time Limit: 1800
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled

    WP Table Prefix: Length: 2 Status: Acceptable

    Show On Front: page
    Page On Front: IRIS as Good as Ever (#2)
    Page For Posts: (#0)

    WP Remote Post: wp_remote_post() works

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/cpanel/php/sessions/ea3
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    ##COMPATIBILITY

    WordPress Version 4.9.1 OK
    Permalinks enabled Yes OK
    PHP Version 5.6.31 OK
    mbstring support On OK
    intl support On OK
    PHP Memory Limit 512M OK
    PHP Max Upload Size 512M OK
    PHP Max Post Size 512M OK
    PHP Max Execution Time 1800 OK
    PHP cURL On OK
    PHP allow_url_fopen 1 OK

    ##ACTIVE PLUGINS:

    CM Download Manager: 2.5.14
    Free & Simple Contact Form Plugin – Pirateforms: 2.3.0
    Front End PM: 6.2
    iThemes Security: 6.7.0
    Simple Links: 4.3.0
    Ultimate Member: 1.3.88
    WP-SpamShield: 1.9.21
    ### End System Info ###

    The page I need help with: [log in to see the link]

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Viewing 7 replies - 1 through 7 (of 7 total)
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