Support » Plugin: WCFM Marketplace - Best Multivendor Marketplace for WooCommerce » Changing membership plan blocks product publishing

  • Felix

    (@mdordaa)


    I have set up free and paid membership plans. When a vendor cancels their current plan in order to subscribe to a different plan, they are returned to the free plan (basic membership) and all products reverted to draft.

    2) At this point, if the number of products is equal to or more than the product limit for the free plan, the vendor is unable to republish any product until they upgrade to a paid plan or delete some products. Vendors are supposed to be able to republish a number of products up to the product limit imposed on the free membership plan. However, if the site admin manually changes the vendor’s membership to free, vendor’s products do not get unpublished.

    2) The site admin manually changing the vendor’s membership plan results in another problem. All of the vendor’s products remain published, beyond the product limit imposed on the free plan. All the products should be reverted to draft.

    3) If the vendor is assigned a new plan which has a product limit lower than the number of existing products, they are still unable to republish any product. The vendor has to delete products until the product limit falls below the limit for that membership plan before they can republish their products. (I was only able to test the scenario where the admin assigned the plan, since I don’t yet have a recurring payment gateway set up to test the vendor choosing the plan themself). This is not good for vendors if they later upgrade to a higher plan and have to recreate products they had created earlier.

    • This topic was modified 1 year ago by Felix.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Felix

    (@mdordaa)

    Topic should read: Changing membership plan blocks product publishing

    Sorry, posted this before I realized I could edit the topic.

    • This reply was modified 1 year ago by Felix.
    Thread Starter Felix

    (@mdordaa)

    It’s been 13 days and still no reply?

    Thread Starter Felix

    (@mdordaa)

    Hello wclovers,

    It’s been more than 4 weeks and still no response to my issue. I even sent a premium support message a week ago and you’ve failed to respond. This is the second time I’ve sent you premium support message, and you’ve failed to respond on both occasions. I hope I don’t regret buying your plugins.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Changing membership plan blocks product publishing’ is closed to new replies.