Any help on this? Please?
I am really frustrated with your lack of response to my question. My client is ready to abandon WooCommerce for something like Shopify because there is no support.
Hi @tazcrzy
We understand how important your query is, and I apologize for any inconvenience this delay might have caused you, especially since you’ve posted your question or concern in the forums, where support is primarily provided by community members or volunteers, and we are currently experiencing a high volume of customer inquiries.
Downgrading WooCommerce to an older version like 6.0 is technically possible, however, it’s not typically recommended. Here’s why:
- Security: Older versions may not have the latest security patches, potentially making your site more vulnerable to attacks.
- Compatibility: If you’re using other plugins, they may not work correctly with an older version of WooCommerce, so if you are having issues with the theme at the moment, it is likely to have issues with the plugins you are currently using in case you downgrade.
- Functionality: You may lose access to some features and improvements that have been added in the newer versions.
Before considering downgrading, it is best to address the issues with your theme headers instead. You may contact your theme support regarding the issue you are facing since it’s possible that the theme developer has released an update to address compatibility issues with the latest version of WooCommerce.
If you’re comfortable coding, or you have a developer, you could create a child theme and make the necessary adjustments to the headers to resolve the conflict. Let us know how we can help!
Thanks for your response. I’ve already downgraded WooCommerce because the theme developer has not responded and the client urgently needed the site fixed.
I am not a developer and we already use a child theme, so fixing this will have to wait until the theme developer decides to respond.
I have notified a few remarks about your upgraded versions doing the same thing to their themes, you might you want to look into your plugin to see what is causing the issue.
Hi @tazcrzy
I understand the urgency of having your site fixed and the difficulties you’ve experienced due to the theme developer’s unresponsiveness.
We want to reassure you that we’re constantly enhancing our plugin. It’s important to note that most theme developers typically update their themes to align with our most recent version.
We greatly value your feedback, and we’re considering it as we work to prevent similar problems in the future.
I also recommend keeping your WooCommerce updated to the latest version, as it includes the most recent bug fixes and features.
Meanwhile, I will be marking this thread as resolved. Should you have further inquiries, kindly create a new topic here.
Thank you for your understanding.
Not resolved, because you have not provided a solution to your plug-in interferring with the Menus on my site.
