Title: Downgrade subscription Issue
Last modified: August 30, 2016

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# Downgrade subscription Issue

 *  [webbysmart](https://wordpress.org/support/users/webbysmart/)
 * (@webbysmart)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/downgrade-subscription-issue/)
 * Using PayPal Pro forms, when we downgrade a subscription, I notice in paypal 
   it cancels the higher membership first and then re-charges the initial charge
   to the lower package. This seems to be an error?
 * Should it not charge the member again, since the member already paid for the 
   higher package and only save the downgrade changes for recurring charge for when
   the actual higher subscription (EOT) that they were subscribed to actually ends/
   expires.
 * Is this because our Paypal account is standard and not upgraded to pro yet? Any
   help is appreciated.
 * [https://wordpress.org/plugins/s2member/](https://wordpress.org/plugins/s2member/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Patricia Dumond](https://wordpress.org/support/users/sitegeek/)
 * (@sitegeek)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/downgrade-subscription-issue/#post-6539776)
 * No. When you use a _Billing Modification Form_ canceling the first subscription/
   recurring payment profile and creating a new one is the way s2Member handles 
   upgrades and downgrades.
 *  Thread Starter [webbysmart](https://wordpress.org/support/users/webbysmart/)
 * (@webbysmart)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/downgrade-subscription-issue/#post-6539791)
 * Is there a way around this? It just does not seem normal when you are downgrading
   from a higher package that has not expired yet. Example://
 * Package A – 15 a month
    Package B – 30 a month
 * User registers for Package B. 14 Days in, they decide to downgrade for next month
   to package A. It should not click in right away but wait until the end of the
   Package B before going to Package A (on recurring). So the user gets the benefits
   of package B and what they paid for.
 * I don’t know why this is left out. The way the Billing modification works right
   now makes no sense when it comes to downgrading.
 * The standard Paypal buttons works as expected but because of the 20 percent limitation
   on upgrades/downgrades, we are left with Paypal pro forms.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Downgrade subscription Issue’ is closed to new replies.

 * ![](https://ps.w.org/s2member/assets/icon-256x256.png?rev=980067)
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## Tags

 * [paypal](https://wordpress.org/support/topic-tag/paypal/)
 * [pro forms](https://wordpress.org/support/topic-tag/pro-forms/)

 * 2 replies
 * 2 participants
 * Last reply from: [webbysmart](https://wordpress.org/support/users/webbysmart/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/downgrade-subscription-issue/#post-6539791)
 * Status: not resolved