Support » Plugin: Master Slider - Responsive Touch Slider » Double tap needed on iOS

  • Resolved Rvervuurt


    I have implemented the Master Slider for my customer, but I need to double tap, before the link works. First, I have to make sure the control arrows are there (often one tap), then it still needs a double tap before it opens the link.

    I figured this was built in security because of the swipe-function, to prevent a visitor accidentally clicking when swiping between slides, but on Android it just needs one tap.

    So, unless Android and iOS are treated differently, something is wrong on iOS-devices. Any help?

    For now, I have told the customer that the only solution is to disable the swipe-function, since that fixes the problem.

    The page I need help with: [log in to see the link]

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  • Plugin Author averta



    Thanks for contacting us.

    Yes, we are aware of this, and as you have guessed, this behavior only occurs on iOS. We are working on a very major update of Master Slider and we will consider a solution for this matter too.

    For now, the only solution is disabling swipe functionality for touch devices.

    Kind regards.

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