Hi @forusak,
Sorry about the trouble here! `There are a couple of options for the next steps:
1) We can try to track down what’s generating the other reCAPTCHA code and, if possible, turn it off. You could either contact your theme developer to see if there’s an option for this (it’s most often in the theme unless you’re aware of a plugin that might use reCAPTCHA), or we can log into your site and try to help from our end.
If you’d like us to take a look, please let us know your WordPress username and password (or you can create a temporary admin account if you prefer), as well as your site’s WordPress login URL.
2) You can enable No-Conflict Mode in WPForm’s reCAPTCHA settings (under WPForms > Settings > reCAPTCHA tab, here’s a screenshot. When enabled, this setting will remove any other occurrences of reCAPTCHA on pages where WPForms is used, and this will prevent conflict with the reCAPTCHA code in WPForms.
Hope this helps! 🙂
Hey @forusak – We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.
Thanks!
@prashantrai I don’t want to mess with this site much, I just kept checkbox version. No-conflict mode didn’t help.
Thanks.
You’re most welcome @forusak. If you have any questions, please feel free to reachout.
Kindly,
Hello,
I contact you because I have exactly the same problem, I don’t know why.
Have you found the solution to solve the problem?
Thanks.
I activated the mode without conflict but that did not solve the problem.
It just worked!
I activated recaptcha, I selected invisible recaptcha v2, I validated, emptied the cache and I activated checkbox recaptcha v2 again and there it works but until when yesterday it worked but not this morning.
Thanks.
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This reply was modified 1 year, 9 months ago by
Hervé3183.
Hey @mailpil1227,
When you have some time, can you please create a new ticket and share the website URL for us to take a closer look?
Kindly,
