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Simple Lightbox
[resolved] Double pop-up (5 posts)

  1. marvmckay66
    Member
    Posted 2 years ago #

    For some reason, the plugin is creating a double pop up - I'm checking the settings, and am not sure why it happens. Clicking on the thumbnail, a popup comes immediately, and then a lightbox pop-up opens on top of that. Any ideas why?

    https://wordpress.org/plugins/simple-lightbox/

  2. Archetyped
    Member
    Plugin Author

    Posted 2 years ago #

    Hi, it sounds like you have 2 different lightbox plugins running on your site.

    Here are instructions for identifying the 2nd lightbox

    Also, if you can provide a link to a page that exhibits the issue you are experiencing, I'd be glad to take a closer look.

  3. Archetyped
    Member
    Plugin Author

    Posted 2 years ago #

    Hi, are you still experiencing an issue with SLB? If so, please provide the requested details and I would be glad to take a look.

    This ticket will be closed in 24 hours due to inactivity.

  4. marvmckay66
    Member
    Posted 2 years ago #

    Hi, sorry for not following up sooner - yes, I did find the problem, and your suggestion of 2 different lightbox functionalities running at the same time was right - the theme I'm using has that built in to the theme, so when I added the plugin, it happened twice.

  5. Archetyped
    Member
    Plugin Author

    Posted 2 years ago #

    Great, glad to hear your issue was resolved.

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