Support » Plugin: Easy Forms for Mailchimp » Double Opt-In still works if user ticks no

  • Resolved wpforumuser



    I have the form working really well and talking to mailchimp, great plugin thanks…

    The issue I have is when someone fills out the form and then chooses not to receive the newsletter. It still sends them a double opt-in email… Please confirm your subscription.

    For my list in mailchimp I have created a merge field called GDPR with yes/no bullets. This is then showing correctly in Easy Form as a merge tag.
    If someone ticks yes to receive the newsletter it shows in the Mailchimp list column under GDPR as YES, so I know they have opted in.

    Is there a way to resolve the double opt-in if they have ticked no, or is my whole workflow wrong? Hope that all makes sense…

    Many thanks

    • This topic was modified 1 year, 7 months ago by wpforumuser.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor yikesitskevin


    Hi @wordpressforumhelp,

    I think there’s something wrong with your workflow but let’s discuss it.

    If a user subscribers to your form but clicks “No” to receiving a newsletter, what do you expect to happen? Do you have other channels that they can subscribe to that aren’t the newsletter? If they subscribed to a different channel, how would you handle them in MailChimp?

    For our plugin, any valid form submission will create a new subscriber in a list; there’s no way to dictate whether the subscriber is a non-newsletter subscriber. You can still segment your list in a certain way as to not send these subscribers newsletters, but they will need to confirm the double opt-in email to be a member on your list.

    Hope that all makes sense. Get back to us when you can.




    Hi Kevin

    I was being thick!!! (really thick)
    All this GDPR has mashed my brain…

    I’ve just taken off the NO bullet option on the form lol 🙂

    Basically if you don’t want to subscribe to the Newsletter, don’t fill in your details…

    Thanks for the quick response though…

    Have a great evening….

    Plugin Contributor yikesitskevin


    Perfect 🙂

    I know what you mean – all this GDPR stuff has had me thinking in circles recently too.

    Glad you’re good.

    Hope you have a great evening as well!

Viewing 3 replies - 1 through 3 (of 3 total)
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