Support » Plugin: MailChimp for WordPress » Double Opt-In Confirmation Email

  • Resolved cl0ne

    (@cl0ne)



    Hello!

    I’m experiencing something odd which could be normal or abnormal – I just don’t have enough experience with Mailchimp to tell.

    Basically, I have installed this plugin and have it integrated it with my registration (which is not the native WP form) but a registration from another plugin. I have specifically disabled Double Opt-in on both the plugin’s settings as well in Mailchimp and yet, I still get confirmation emails every time I do a test registration. I get the emails even despite the fact that the test user subscribes successfully without requiring a confirmation!

    Am I doing something wrong or is this a known problem?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Lap

    (@lapzor)

    If you used Custom integration method you should turn off the Double opt in under MailChimp for WP > Integrations > Custom.

    Hope that helps. If you have any questions, please let us know!

    Hi Lap!

    Thank you for getting back to me so quickly. I’m sorry about the confusion but I don’t have a custom form, it’s actually the registration form. I did go to the registration form integration page, enabled it, made sure to turn off Double opt-in, and I still receive emails to confirm subscription, even though according to the Mailchimp list, that user becomes subscribed.

    Thanks again.

    Plugin Contributor Lap

    (@lapzor)

    Could you turn off the double opt-in under Custom integration as well and see if that solves the problem.

    Maybe your registration form is not the standard registration form…

    Hope that helps. If you have any questions, please let us know!

    Hi Lap,

    Yes, I do have the Double opt-in off for the custom for as well.

    And yes, my registration form is not a standard one but this plugin seems to work fine, as far as subscribing users are concerned. So far, the double opt-in setting is the only one not working.

Viewing 4 replies - 1 through 4 (of 4 total)
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