Title: Double Notification
Last modified: June 8, 2020

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# Double Notification

 *  Resolved [Michael Finkenberger](https://wordpress.org/support/users/mitfi/)
 * (@mitfi)
 * [6 years ago](https://wordpress.org/support/topic/double-notification-3/)
 * Dear Support Team,
 * I have been using this great plugin for a while now without issues.
 * Just recently, I noticed that eMail notifications start to be sent twice in a
   row.
 * Is there anything I could do to troubleshoot?
 * Thanks and best regards
 * Michael
    -  This topic was modified 6 years ago by [Michael Finkenberger](https://wordpress.org/support/users/mitfi/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [6 years ago](https://wordpress.org/support/topic/double-notification-3/#post-12953211)
 * Hi [@mitfi](https://wordpress.org/support/users/mitfi/),
    Thanks for your message.
 * There could be a few reasons for that. Most of the time this happens because 
   of a) notifications getting sent to too many users for the server to handle b)
   an under-powered server, c) caching.
 * Please can you make your way through [this document](https://betternotificationsforwp.com/how-can-i-receive-the-best-support/)
   and let me know how you get on?
 *  Thread Starter [Michael Finkenberger](https://wordpress.org/support/users/mitfi/)
 * (@mitfi)
 * [6 years ago](https://wordpress.org/support/topic/double-notification-3/#post-12953386)
 * Dear Support Team,
 * Thanks for the fast response.
 * Indeed, when switching off caching (which was enabled for NON-logged-in users
   only, while the notifications are only being sent when logged-in), the issue 
   disappears.
 * Is there a way to allow caching and at the same time avoid double notifications?
 * THANKS!
 * Michael
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [6 years ago](https://wordpress.org/support/topic/double-notification-3/#post-12958276)
 * Hi [@mitfi](https://wordpress.org/support/users/mitfi/),
    Great! Glad you got
   it working.
 * I *think* the issue may be object caching so you can try playing around with 
   the various caching types on your site to see which one causes the issue.
 *  Thread Starter [Michael Finkenberger](https://wordpress.org/support/users/mitfi/)
 * (@mitfi)
 * [6 years ago](https://wordpress.org/support/topic/double-notification-3/#post-12958287)
 * Dear bnfw,
 * thanks!
 * It was “Hummingbird” with page caching for NON-logged-in users.
    Nothing really
   to play around with (other than switching on/off).
 * But no problem. This caching is anyway not a perfect method as my pages are somewhat
   dynamic…
    Thanks again for your support. Well Appreciated. Best regards
 * Michael
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [6 years ago](https://wordpress.org/support/topic/double-notification-3/#post-12958313)
 * Hi [@mitfi](https://wordpress.org/support/users/mitfi/),
    Ah, thanks for letting
   me know. I’ll add it to the list of plugins that may have issues with BNFW.
 * If you like BNFW and the support, please feel free to [leave an honest review](https://wordpress.org/support/plugin/bnfw/reviews/#new-post).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Double Notification’ is closed to new replies.

 * ![](https://ps.w.org/bnfw/assets/icon.svg?rev=2531573)
 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
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 * 5 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/double-notification-3/#post-12958313)
 * Status: resolved