Double menu in the backend

  • Resolved olmus

    (@olmus)


    2 years, 3 months ago

    When I access APPEARANCE/MENUS, Max Mega Menu, it appears double with a black stripe in the middle and I can’t do anything.
    In order to add an item to the menu I first have to disable Max Mega Menu, add the item, and then re-enable the plugin.
    Any solution?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author megamenu

    (@megamenu)

    2 years, 3 months ago

    Hi olmus,

    Thanks for the screenshot. I’ve never seen anything like that before.

    Please can you right click on the black bar and go to Inspect Element, see if you can find what is causing it and post a screenshot?

    Regards,
    Tom

    Thread Starter olmus

    (@olmus)

    2 years, 3 months ago

    Hola, gracias por responder tan rapidamente.
    Pongo una captura de pantalla del inspector.
    No sé si será suficiente.
    De nuevo, ¡Gracias!

    —————

    Hi, thanks for responding so quickly.
    I put a screenshot of the inspector.
    I don’t know if it will be enough.
    Thanks, again!
    Screenshot

    Plugin Author megamenu

    (@megamenu)

    2 years, 3 months ago

    Hi olmus,

    Thanks.

    I am still not sure why it is happening. Please can you try in a different browser? Can you try disabling all plugins except for Max Mega Menu and see if it still happens?

    Regards,
    Tom

    Thread Starter olmus

    (@olmus)

    2 years, 3 months ago

    Hola Tom.
    Gracias por la ayuda.
    Tenías razón, era el plugin “TOP 10 – Popular post plugin for WordPress” el que provocaba esa barra negra en medio.
    Una vez desactivado ya no aparece.
    Gracias por todo y sobre todo por la paciencia.

    ——————–
    Hello Tom.
    Thanks for the help.
    You were right, it was the “TOP 10 – Popular post plugin for WordPress” plugin that caused that black bar in the middle.
    Once deactivated it no longer appears.
    Thank you for everything and especially for your patience.

    Screenshoot Plugin Top 10

    • This reply was modified 2 years, 3 months ago by olmus.
Viewing 4 replies - 1 through 4 (of 4 total)
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