Support » Plugin: Kadence WooCommerce Email Designer » Double logo and heading text

  • Resolved fredsjo

    (@fredsjo)


    Hi
    My customers are receiving confirmation emails with double heading. The logo shows up twice, same with the text “thanks for your order”. Whats wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter fredsjo

    (@fredsjo)

    Hey,
    This likely means you have a plugin overriding an email template, or a child theme doing that.

    Have you tried deactivating plugins?

    Can you make sure all your plugins are up to date?

    Do you see this while previewing in the woocommerce > customizer?

    Ben

    Thread Starter fredsjo

    (@fredsjo)

    Hi
    Thank you! I updated Woocommerce plugin, and I think this solved it.

    The error was not possible to see in the editor no. Only in live mail.

    I tested it live now, and everything is OK. Thanks! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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