Support » Plugin: Photo Gallery by 10Web - Mobile-Friendly Image Gallery » [NSFW] Double lightbox

[NSFW] Double lightbox

  • Resolved Hinse

    (@hinse)


    1 year ago

    When opening a photo there will me 2 lightbox images. 1 with white background and 1 without.

    Its on mobile always. And sometimes on desktop to. Its in Firefox, Chrome and Edge.

    I use the theme Enfold, and have this issue on multiple sites.

    Is there a way to get only 1 lightbox?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter Hinse

    (@hinse)

    1 year ago

    Found that the issue is because of the lightbox from the plugin and from enfold.
    But how can i disable lightbox from the gallery and only use the one from enfold?

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    1 year ago

    Hi,

    Please note that there is not such a feature to disable our Lightbox and use another one.

    IF you disable our Lightbox, you will not be able to click and open the Lightbox. So, please disable the Lightbox for Enfold.

    Thanks!

    Thread Starter Hinse

    (@hinse)

    1 year ago

    When i put the enfold lightbox of. The first pictures doesn’t open in a lightbox on pc in chrome and edge. It is just opening the images as file.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    1 year ago

    Hi,

    We have checked your gallery, and it seems there is no any issue. The Lightbox is opening properly.

    Thanks!

    Thread Starter Hinse

    (@hinse)

    1 year ago

    Issue is still there.

    On mobile devices 2 lightbox screens are opening.

    On desktop page 1 is opening the Enfold lightbox, page 2 the 10WEB lightbox.

    If I disable the lightbox mode from Enfold the first page is opening in a new URL so i can’t disable it.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    12 months ago

    Hi,

    The cause of the issue is most probably conflict with the theme that you are using.

    Could you please try to change the theme of the webpage to see whether the issue may occur with some other theme too?

    Thanks!

    Thread Starter Hinse

    (@hinse)

    12 months ago

    With other themes i tryed doesn’t have this issue. But to change theme is not the solution. The solutions Kreisi is offering Aldo don’t work.

    There is a conflict still.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    12 months ago

    Hi,

    Please note that the issue is coming from your Theme. In this case, you should contact the support of your Theme.

    Thanks for your understanding!

    Have a nice day!

Viewing 8 replies - 1 through 8 (of 8 total)
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