Title: Double emails
Last modified: November 4, 2016

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# Double emails

 *  Resolved [msthunder1](https://wordpress.org/support/users/msthunder1/)
 * (@msthunder1)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/double-emails-3/)
 * Greetings,
 * I’ve found this plugin quite unique and i like the logic, i do have however 1
   issue i cannot resolve, which is, subscribers are always getting two email notification
   instead of 1 and i cannot figure out why. I tried recreating the notification,
   reinstalling the plugin, without success.
 * I tried it with user groups or only 1 email address, no difference. Only the 
   main Admin who’s email is entered in the WP settings gets 1 email notification,
   everyone else gets two copies. How can i debug this? Can you help me out?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/double-emails-3/#post-8395316)
 * Hi [@msthunder1](https://wordpress.org/support/users/msthunder1/),
    Thanks for
   your message.
 * Please can you make your way through [this document](https://betternotificationsforwp.com/how-can-i-receive-the-best-support/)
   and let me know how you get on?
 * Thanks,
    Jack
 *  Thread Starter [msthunder1](https://wordpress.org/support/users/msthunder1/)
 * (@msthunder1)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/double-emails-3/#post-8395508)
 * Hi,
 * Thanks. I pinpointed it down to the **Facebook Open Graph, Google+ and Twitter
   Card Tags** plugin – [https://wordpress.org/plugins/wonderm00ns-simple-facebook-open-graph-tags/](https://wordpress.org/plugins/wonderm00ns-simple-facebook-open-graph-tags/).
   After deactivating this, only 1 email is sent. Seems like there is a conflict
   there that might need your attention.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/double-emails-3/#post-8396775)
 * Hi [@msthunder1](https://wordpress.org/support/users/msthunder1/),
    That’s correct–
   this is mentioned on this support document: [https://betternotificationsforwp.com/known-issues/](https://betternotificationsforwp.com/known-issues/).
   Currently, there’s not much I can do about it at the moment. Always looking for
   a solution though.
 * Glad BNFW is working for you now.
 * Thanks
    Jack

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Double emails’ is closed to new replies.

 * ![](https://ps.w.org/bnfw/assets/icon.svg?rev=2531573)
 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
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## Tags

 * [double](https://wordpress.org/support/topic-tag/double/)
 * [double emails](https://wordpress.org/support/topic-tag/double-emails/)
 * [two](https://wordpress.org/support/topic-tag/two/)
 * [two emails](https://wordpress.org/support/topic-tag/two-emails/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/double-emails-3/#post-8396775)
 * Status: resolved