I test the plugin and when I do an import, by not having selected Force users to reset their passwords the client receives the email with his username and his password created and at the same time an email to configure his password, not by the plugin but by the admin email I can’t find where to cancel this shipment an idea
Yes I deactivated all the plugins it’s the same. I also canceled the email requests via Woocommerce but that doesn’t change anything I have the email which gives the connection information and another which gives a link to configure the password
You talk to me about WooCommerce as if you leave it enabled. We are talking about leaving only this plugin activated and using a default theme.
Your problem is quite serious and if it was this plugin there would be many users with an open ticket reporting it. So from here what it seems to me is that there is a bad interaction from a third party.
That’s why I want to try to isolate where the problem is coming from.
English is not my first language, I made myself understood poorly.
I modified the sending of emails in Woocomerce first, it didn’t change anything. I deactivated ALL plugins except the import one I changed the theme and I have both emails each time
As if a parameter was wrong somewhere but I really can’t find where
Something else must be in your installation (a muplugin? A theme that is not default?) because as I said this problem you report has nothing to do with this plugin.