Title: Double conversion error for email orders
Last modified: July 12, 2021

---

# Double conversion error for email orders

 *  Resolved [yagbayaski](https://wordpress.org/support/users/yagbayaski/)
 * (@yagbayaski)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/double-conversion-error-for-email-orders/)
 * I run a website that works using a quote request system. no prices are displayed
   on the website, only a button to ask for prices.
    the shop base currency is GBP
   while there are 4 other currencies – USD, CAD, EUR, AED. when a customer makes
   a request in the base currency – GBP, an email is sent with total price in GBP.
   once the customer clicks the accept link, he is redirected to the website cart
   to pick shipping options. the issue comes up when a customer makes a request 
   in any of the other currencies, an email is received as usual but upon clicking
   the accept link, the cart page then shows a new price list and total which is
   higher than the price calculated in the email. after careful study, I found that
   WOOCS runs the conversion a second time from the value displayed in the email,
   leaving our customers feeling bemused and cheated. I already looked through your
   FAQs, the fix I found did not work and even broke the request plugin. I need 
   a fix for this, please.

Viewing 1 replies (of 1 total)

 *  Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/)
 * (@mediawebster)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/double-conversion-error-for-email-orders/#post-14656474)
 * Hello
 * You’re using a premium plugin which isn’t supported here. Write to the site of
   the author of this plugin – [https://pluginus.net/support/forum/woocs-woocommerce-currency-switcher-multi-currency-and-multi-pay-for-woocommerce/](https://pluginus.net/support/forum/woocs-woocommerce-currency-switcher-multi-currency-and-multi-pay-for-woocommerce/)
 * Read this – [https://currency-switcher.com/woocs-labs/](https://currency-switcher.com/woocs-labs/)

Viewing 1 replies (of 1 total)

The topic ‘Double conversion error for email orders’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-currency-switcher/assets/icon-256x256.png?rev
   =2844633)
 * [FOX - Currency Switcher Professional for WooCommerce](https://wordpress.org/plugins/woocommerce-currency-switcher/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-currency-switcher/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-currency-switcher/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-currency-switcher/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-currency-switcher/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-currency-switcher/reviews/)

## Tags

 * [currency](https://wordpress.org/support/topic-tag/currency/)
 * [woocs](https://wordpress.org/support/topic-tag/woocs/)

 * 1 reply
 * 2 participants
 * Last reply from: [mediawebster](https://wordpress.org/support/users/mediawebster/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/double-conversion-error-for-email-orders/#post-14656474)
 * Status: resolved