Title: Double Complete Order request
Last modified: October 12, 2017

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# Double Complete Order request

 *  Resolved [sitewrangler](https://wordpress.org/support/users/sitewrangler/)
 * (@sitewrangler)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/double-complete-order-request/)
 * After successfully completing the purchase at PayPal, the purchaser is returned
   to the website Checkout page, which requires the buyer to enter their UN & PW
   as well as RE-select the T & C AND rRE-select the Complete Order button. Why?
   
   How can I prevent that from happening?
 * It’s confusing to me and probably both suspicious and confusing to the the Buyer.
   
   If I complete the fields and comply with the instructions> Complete Order, I 
   stay on the Checkout page, but now I’m logged in and it displays the Order Details
   identical to an E-mail that is received, containing the Click Here hyperlink 
   which takes the person to the Item Page ie. in this case an OnLine Course Can
   we remove that confusing intermediary step, where they are directed to login 
   with out any explanation, and Complete Order, again?
 * Later, I’ll generate and redirect to a Welcome Page with a hyperlink to the Login.
 * Also, are you the ones generating the various confirmation E-mails? If so, where
   are you pulling the informational copy “We’re excited to hear about your project!
   Ready to begin? Click Here to get started.” from?
 * Thanks for your time,
    Miguel

The topic ‘Double Complete Order request’ is closed to new replies.

 * ![](https://ps.w.org/express-checkout/assets/icon-256x256.png?rev=2412379)
 * [Express Checkout via PayPal for WooCommerce](https://wordpress.org/plugins/express-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/express-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/express-checkout/)
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## Tags

 * [complete order](https://wordpress.org/support/topic-tag/complete-order/)
 * [double](https://wordpress.org/support/topic-tag/double/)
 * [duplicate](https://wordpress.org/support/topic-tag/duplicate/)
 * [repetition](https://wordpress.org/support/topic-tag/repetition/)

 * 0 replies
 * 1 participant
 * Last reply from: [sitewrangler](https://wordpress.org/support/users/sitewrangler/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/double-complete-order-request/)
 * Status: resolved