Support » Plugin: GDPR Cookie Compliance (CCPA ready) » Don’t Work & no support

  • The script claims to delete cookies but this does not work and therefore exposes the webmaster to prosecution. The support does not respond.

    Le script prétend effacer les cookies mais cela ne fonctionne pas et expose donc le webmaster a des poursuites. Le support ne répond pas.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi there,

    Thanks for your feedback.

    The plugin does not delete any cookies that are already stored on user’s computers.

    If you setup the plugin properly, it will only PREVENT any further cookies from being stored on users computers. But this needs to be setup properly.

    In every case, you are responsible for using the right plugin and the right approach on your website so if this solution does not work, we strongly advise you to seek alternative routes.

    Hope this helps.

    Moove Agency team

    Thread Starter alanstrugoarz1

    (@alanstrugoarz1)

    Hi there,

    I never claimed that the plug-in should delete cookies on the user’s computer !!!

    I’m saying that when you put the script in the area concerned, whatever happens, the script is not enabled. So there’s a bug.

    Plugin Author Moove Agency

    (@mooveagency)

    Hello,

    Thanks for using our plugin!

    Please can you update the plugin to the latest version to see if the issues were resolved?

    If the issues persist, please can you provide more details (which browser version, which operation system, what url?)

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Don’t Work & no support’ is closed to new replies.