Support » Plugin: Woocommerce Customers Order History » Dont work for us

  • Resolved cristianciuberea

    (@cristianciuberea)


    Hello,

    Just installed it and we have fatal error on orders https://prnt.sc/p2suei

    The ideea is gret but something doesnt work for us.

    I did not receive any email from wordpress so dont know what the error is.

    Also, can you tell me how the plugin work? will the orders load slower if i activate it?

    Thank you

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author javmah

    (@javmah)

    I didn’t get enough information on this screenshot , but seems there is a problem on somewhere. The plugin fetches all orders of a user then display them Accordingly.
    Thank you

    Hi,

    I disabled all plugins and i tryed the default theme. is the same thing…

    Do you think is something related to big number of orders?

    Plugin Author javmah

    (@javmah)

    Please Post an Englis Translated screenshot, This Plugin didn’t have any Relation With Theme. thanks

    sure http://prntscr.com/p3mgig

    The message is The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    Still we dont get any email… with the error to know what’s the cause.

    Plugin Author javmah

    (@javmah)

    Thanks for your reply.
    This Plugin is Not Generating this “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” notice. If you see The Source Code of this Plugin you will see That There is No error Notice on this text. This Plugin didn’t support WordPress Multi-Site. I don’t have any idea about this error may be external code That is Hooked whit this wp-hook doing This.

    We did not have multi site.

    And did not receive any email.

    Maybe not the plugin generates but it the plugin in conflict with something.

    I dont know how i can help more to get it fixed.

    We have the same issue. It’s a timeout or memory problem. We also have a large number of orders and the plugin times out, even if we put a 300 second server timeout. In this 300 seconds, perhaps 15 orders have been outputted to the screen. At the standard 30 seconds, we reach only one order.

    Plugin Author javmah

    (@javmah)

    Dear @cristianciuberea , @appsbyb .
    I could you Please try version 5.

    cristianciuberea

    (@cristianciuberea)

    I think we have too many orders https://prnt.sc/pf9otv

    first, it took 60 seconds to load this screen. Then we got this error

    I disablee all plugins but woocommerce and order history.

    Changed the theme to twenty twenty and still doesnt work 🙂

    Plugin Author javmah

    (@javmah)

    Dear @cristianciuberea ,
    We have large woocommerce site, more than 10k orders in it and Plugin workes Fine. we didn’t face this issue, I seriously tried to solve your particular problem as you know maximum site hosting environment and web server, PHP version is different some time most tested and reliable code brokes, I am so sorry for your issue. But one thing I am certain that this problem is caused by outside code. As you can see in our Code we didn’t have that Massage on my Plugin Code.
    thanks,
    javmah

    cristianciuberea

    (@cristianciuberea)

    Sure, javmah,

    No problem. We have 100K orders.

    and the site is on VPS, but i understand it can be from our side.

    Thank you for support

Viewing 11 replies - 1 through 11 (of 11 total)
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