Support » Plugin: Simple Membership » Don’t waste your time, just use MemberPress

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, sorry to hear about your bad experience with our plugin. Could you let us know what was your issue? I would like to assist you further if I can.

    Thank you

    Thread Starter James Welbes

    (@highprrrr)

    When you go to mydomain.com/my-account and click the Logout link, you get an error, 502 bad gateway.

    But, if you try going back to /my-account it asks you to login so it seems like you’ve been logged out.

    However, if you go to a page that is supposed to only be accessible by a logged in person, the page is fully accessible. So it’s like you’re logged in but you’re not.

    Also the redirection after logging in doesn’t work. I installed the plugin, and I added the page URL I want to be redirected to upon login, but it just redirects to the home page every time.

    Thread Starter James Welbes

    (@highprrrr)

    I brought it up to support and was told that I was being abusive, was given a refund and no attempt was made to resolve the issue.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    I brought it up to support and was told that I was being abusive, was given a refund and no attempt was made to resolve the issue.

    Would you be able to share the support ticket URL? This will help me understand what solutions were given to you, I don’t want to double up with my reply.

    Thank you

    Thread Starter James Welbes

    (@highprrrr)

    There’s no URL, it took place via email, and as I already said, there was no attempt at finding a resolution.

    Don’t worry about it, I’m going with MemberPress like I should have in the first place.

    This is what happens when you try to save a buck. You get what you pay for.

    Plugin Support mbrsolution

    (@mbrsolution)

    I understand your decision. Thank you for replying back.

    Kind regards

    • This reply was modified 2 years, 3 months ago by mbrsolution.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Don’t waste your time, just use MemberPress’ is closed to new replies.