Hi @paulcityhopper ,
I hope you’re doing well! Regarding the translations for the Amazon Pay for WooCommerce plugin, we recommend that site owners manage their own translations to ensure the best experience for their users. You can find a guide to assist with this process here.
As the developers of the Amazon Pay plugin, we have not directly managed translations, and community contributions on translate.wordpress.org have been limited for this plugin (e.g., only 84% for Japanese, 66% for German Formal, and 0% for many locales). Here are key reasons why site owners should handle translations:
- Tailored User Experience: Site owners can customize translations to align with their brand’s voice and their audience’s linguistic preferences, addressing specific needs like local payment terms or cultural nuances. This can enhance user satisfaction and reduce frustration, such as issues reflected in feedback like “Don’t waste your time with that plugin!”
- Addressing Specific Issues: By managing translations, site owners can quickly fix unclear or missing strings (e.g., checkout prompts), which may contribute to a smoother experience and prevent user dissatisfaction.
- Full Control: Site owners can use tools like Loco Translate or WPML to create and update translations directly, ensuring accuracy and relevance without relying on limited community contributions.
- Filling Translation Gaps: The plugin’s translation progress is incomplete for most languages (e.g., 0% for Spanish variants beyond Spain, Chinese, etc.), meaning site owners can proactively provide translations for their target markets.
- Improved Usability: Clear, accurate translations can reduce confusion during critical processes like checkout, potentially addressing user pain points and improving perceptions of the plugin’s reliability.
Could you share more details about their challenges? For translation contributions, they can also submit suggestions directly on https://translate.wordpress.org/projects/wp-plugins/woocommerce-gateway-amazon-payments-advanced/, where volunteer editors for their locale can review them.
Let us know how we can support you or the user further!
Best regards,
Christian
