don’t use this shit!!!!!! submit bugs but no support at all.

  • lxb520

    (@lxb520)


    1 month ago

    When I use this plugin to send emails, there is no record of sent emails in my email backend sent folder, when I submit this error on the forums, their techs simply replied that it’s a problem with contacting the email service provider, not their problem, when I switched it to another smtp plugin, everything works fine and there is indeed a record of sent emails in the sent folder on the email side.

    If you want to avoid similar errors or not getting support services, stay away from this crap !!!!!!!

Viewing 1 replies (of 1 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    2 weeks, 1 day ago

    Hello @lxb520,

    Thank you for taking the time to share your experience with FluentSMTP. I apologize for the inconvenience you’ve faced.

    We understand your frustration and value your feedback. We want to acknowledge that there could be room for improvement in our support services. We’re committed to providing the best possible experience to our customers. But as a free open source plugin there are limitations.

    Regarding the issue you mentioned, our team has reviewed the submitted error. Based on our findings, it appears that the emails were not saved in your email account due to settings related to the email service you’re using. While we understand that this can be frustrating, it’s important to note that this is an aspect that’s dependent on the specific email service provider.

    We’d like to ask you to reconsider your review.

    Thank you for your patience and understanding.

Viewing 1 replies (of 1 total)
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