Don't use Ninja Forms

  • mjgjhb

    (@mjgjhb)


    8 years, 1 month ago

    Don’t use this plugin. Your data will go missing and the developers will not assist you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Zach Skaggs

    (@wpnzach)

    8 years, 1 month ago

    Can you provide me with your ticket number so I can find out with our support team what might have happened? We certainly would not refuse support for something that serious.

    What data went missing? When did you notice the missing data? And did anything on your site change recently? This is not a typical experience in in our 300,000+ users we’ve not seen anything like this happen before.

    Please reply to your existing support ticket with this information after replying with your ticket number here so I can make sure we get you up and running as quickly as possible.

    Thread Starter mjgjhb

    (@mjgjhb)

    7 years, 1 month ago

    I think this could’ve happened because I added new fields to the form after I’d received submissions – Pls advise.
    I’m using the free version of Ninja Forms.

    Thanks

    Mike

Viewing 2 replies - 1 through 2 (of 2 total)
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