• sotio

    (@sotio)


    I have several sites and none of them refuse to work. It always shows the message that there is no connection to the site. I don’t recommend

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Sorry to hear of your experience @sotio. While I didn’t see a support topic open from where I could assist with, if you’d like to share the following I’d be happy to help:

    1. What is the specific error you encounter? I ask as there are various errors that could appear in different circumstances. We have a guide on the plugin website that has details on various setup errors that users may face.
    2. Are you using the same hosting platform for each of these sites? If so, there may be a hosting configuration that’s impacting normal Site Kit behavior. You may wish to check can you successfully set up Site Kit from this disposable WordPress site. This will help indicate a possible host related issue if all works fine from here. 

    Let me know if you have any questions with the above. Once we have this information I can provide further insights into the error you’re facing, or provide you with steps to ensure you can use the plugin without error.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Thread Starter sotio

    (@sotio)

    Hi, I am not getting any error. The plugin says that everything is fine, but when you look at Google Analytics, it says that they are not connected. It starts spinning me in a huge circle which definitely shows that things are not right.

    Plugin Support James Osborne

    (@jamesosborne)

    You’re correct @sotio, that doesn’t sound ideal. If you want to share whether the same occurs from a disposable site, this can help indicate a host level issue should you be encountering the same on multiple sites.

    If so, I’d be happy to check for any host level issues if you wish to share your provider, along with your Site Health information.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this review.