Support » Plugin: WooCommerce Products Filter » Don’t Use if You Have a Lot of Products

  • sknicholsdev

    (@sknicholsdev)


    I really like the idea of the plugin, and it has a great back-end setup, but it was WAY too slow for me. I did all that the support suggested to speed up my website, but it was going from <1s-2s to load a page without WOOF to 25s+ to load a page with WOOF. I have about 2000 products on my website, so maybe it just doesn’t do well with large websites. It’s hugely problematic, though, hence the two-star review.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author PluginUs.NET

    (@realmag777)

    Hello

    Can you please drop here the screen or the link where you asked for support? I see you just registered here today for setting me 2 stars here and also you never requested for support on the codecanyon support page. There is no difference 100 or 2000 products, because per page always shows 8 or 10 products. And remember – cheap hosting or wrong configuration can be a reason also.

    sknicholsdev

    (@sknicholsdev)

    1) I’d rather not drop a link to sites in progress on public review feeds, but I don’t mind emailing a link to you. What’s the support email address, or link to a page where I can request support? I downloaded the plugin straight from the “Add Plugin” page in WP, so I didn’t realize I was supposed to go to the CodeCanyon support page. I’ll gladly comply with your process if it helps figure out why the plugin isn’t performing well for me.

    2) I’ve been using this plugin for a couple weeks. I’ve tried several different configurations, tried troubleshooting with all plugins on the site to make sure I wasn’t erroneously assuming WOOF was the issue, and after spending several hours trying to find the cause of the slow loading, all troubleshooting pointed to WOOF slowing the site down to 25s+ load time per page. Load time dropped to <1s-2s per page with WOOF disabled. Disabling only the dynamic loading helped marginally, but load times were still 10s+ after filtering products. And really, dynamic filtering is what I want/need for my client. I’m not willing to compromise and shut it off permanently just to keep this plugin. For testing, sure, but not permanently.

    3) “There is no difference 100 or 2000 products, because per page always shows 8 or 10 products.” This is simply incorrect. I have my settings to display 20 products per page, down from 40 because the site was impossibly slow with WOOF at that point. I don’t want much less than 20 products per page.

    4) About your comment that I just registered with WP today: For some reason I wasn’t able to login to the general WP forum with any of my WP sites’ credentials, so I created a new account. I’m a newbie (been doing web design freelance for a year), but I’m not *that* new.

    Moderator Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Sorry to hear you’re having issues with this plugin, and issues creating an account on WordPress.org. The accounts here at WordPress.org aren’t connected with your website, so that’s why your credentials were not recognised.

    I don’t know if I’d ever reviewed a plugin or commented on here before, so that would explain it, lol. Thanks for clarifying that.

    Plugin Author PluginUs.NET

    (@realmag777)

    @sknicholsdev

    Hello

    My colleague published next text, but he just should made tests, so I public it here

    1) https://codecanyon.net/item/woof-woocommerce-products-filter/11498469/support – write request here and we look into it, 25s – its impossible, even with share hosting

    2) I had only one such case with 15 000 products AND 1500 taxonomies (NOT TERMS – taxonomies) with enabled dynamic recount, but reason was in 1500 taxonomies – such shop is not normal. By the way, try to disable dynamic recount if you have big filter.

    3) 20-40 pages not the trouble also: https://tester2.pluginus.net/?swoof=1&product_cat=walkie-talkies,pens-markers&woof_author=6&min_price=0&max_price=27&woof_text=hot – I generated 10 000 products on the test site, and set 72 products per page and all this work on the same Ukrainian share hosting account for 20$ per YEAR where are all my sites (PHP 7.1.13, mysql 5.6.27, MAX RAM possible 192 MB, no memcache and no opcache) – follow the link to see how filter works with some parameters and then press reset button to make your own tests. Also products generator added heap of terms to the products category. I disabled dynamic recount to demonstrate you speed without it, dynamic recount makes a lot of mysql queries, but even with enabling this “!!! without any caching!!!” page with 72 products loads for 3-4 seconds. If it will be cached sure will be less, BUT I will repeat myself – 3-4 sec if enabled dynamic recount in the shop with 10 000 products and a lot of terms in the product category without cache plugin! So, as you wrote 25 seconds page loading is unreal, I think can be troubles with your hosting – TRY to deactivate dynamic recount in the plugin settings, and if still the same story deal is not in the plugin and demo link I provided above demonstrates it.

    Dynamic recount – (a feature) recounts how many products will be found if for example check a term in the search form in any taxonomy block, this generates additional big MySQL queries with left/right joins – so not on all hosting dynamic recount can be used

    4) I can understand that you created account to get support because of troubles and you could not find access to your old account, but I can not understand that you specially create new account just to leave bad review instead of support request which you could request here https://wordpress.org/support/plugin/woocommerce-products-filter

    Plugin Author PluginUs.NET

    (@realmag777)

    @sknicholsdev

    Hello

    So, do you need support? As you can see all works. Maybe troubles with data base on your site?

    @realmag777, I’ve additional testing now to see what the issue is, and it’s definitely something related to WOOF. When I use the included WooCommerce Attribute Filter and Product Category widgets, my product/shop pages load in ~3 seconds. They don’t have the functionality I’m hoping for, but they’ll do for now.

    When I use WOOF, page load is consistently 20+ seconds. I do have a large amount of attributes (a few hundred), but it’s necessary for the products we’re selling.

    “I can not understand that you specially create new account just to leave bad review instead of support request…”

    I didn’t create a WP account just to leave you a bad review. I did leave you a bad review, and my review stands. The main reason I created a WP account, however, was because I design websites exclusively in WP, and I have since left other reviews and created support tickets when necessary for other plugins.

    I have no desire to continue the conversation at this point. I don’t plan on trying WOOF again. I’m glad it’s working well for some, but it wasn’t right for me.

    Best regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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