Title: Don&#039;t touch this plugin
Last modified: September 2, 2016

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# Don't touch this plugin

 *  [ramedia](https://wordpress.org/support/users/ramedia/)
 * (@ramedia)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/)
 * This plugin bites. They add their own strange watermark to your uploaded images
   and screw with your actual media files. They add all your products as to a group
   invisible to woocommerce. They add a hidden SKU number to products added in bulk.
   Basically, unless you pay them, this plugin is not only useless, but detrimental
   to your work flow. This plugin should not be at wordpress.org, they have crippled
   this free version to the degree it breaks your products.
 * If you want to purchase the plugin they are actually trying to sell you, be my
   guest, but I don’t hold out a lot of good will towards a company that treats 
   the base user this way.

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [Marcoevich](https://wordpress.org/support/users/marcoevich/)
 * (@marcoevich)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855395)
 * I was about to enter a review similar to this one. This is just a plain useless
   ugly plugin that adds watermark to your uploaded images. Advice is not to use
   this plugin!!
 *  [The Portland Company](https://wordpress.org/support/users/d363f86b/)
 * (@d363f86b)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855401)
 * [@ramedia](https://wordpress.org/support/users/ramedia/) & [@marcoevich](https://wordpress.org/support/users/marcoevich/)
   we’re sorry to hear you’re unhappy with our Plugin.
 * For others who read this review [@ramedia](https://wordpress.org/support/users/ramedia/)
   may be confused about the watermark feature: a watermark is applied to photo’s
   uploaded through BPTPI, only, and is not applied to the original image, which
   is delivered to the customer upon purchase.
 * It **can** be replaced or removed in the free version if you choose to do so 
   but we built a Setting for this in the Premium version because **none** of our
   Users contribute to the development of the free version.
 * Regarding the “invisible products”, I believe you’re referring to the fact that
   since **WooCommerce** did not support Variations at the time we developed this
   Plugin a little over a year ago, **WooCommerce** required that each BPTPI Variation
   be created as an individual Product. We found that this cluttered the Products
   page so we created an **optional Setting** that allows Users to show or hide 
   them.
 * As for the hidden SKU, I don’t know what you’re referring to so you’ll need to
   clarify about that.
 * In the future, [@ramedia](https://wordpress.org/support/users/ramedia/) [@marcoevich](https://wordpress.org/support/users/marcoevich/),
   reporting issues you’re experiencing in our forums and requesting support will
   get you answers to these types of concerns you’ve expressed.
 * It’s disappointing and frustrating to us when people just complain without reading
   documentation, exploring settings, or asking for clarification. We mention on
   the WordPress Plugins directory page, our website and even in the Plugin itself
   that we’re available for support via forums, email and even telephone sometimes
   on M-F 8-4PM Pacific Standard time.
 *  Thread Starter [ramedia](https://wordpress.org/support/users/ramedia/)
 * (@ramedia)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855402)
 * I’m not confused. Change your plugin so the free version doesn’t put a watermark
   on the images, doesn’t add a SKU number (Try uninstalling it and view the remaning
   products), and properly interacts with the current version of WooCommerce and
   I’ll come back here and retract my original post. You want to move people to 
   the pay version…fine… limit the amount of products you can use with the free.
   All I ask is you don’t put up a plugin here, that is totally useless to everyone,
   a broken version, and call it a wordpress plugin. It is not. It is a piece of
   software that is just a stepping stone to your pay software. Don’t waste people’s
   time. WordPress is free and open source. Most of the plugins for it are free 
   and open source. You want to make some money off all those people’s backs… play
   by the rules. Offer something of value to the community, and charge for >extra
   < value.
 *  [The Portland Company](https://wordpress.org/support/users/d363f86b/)
 * (@d363f86b)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855403)
 * Hi [@ramedia](https://wordpress.org/support/users/ramedia/),
 * If we removed the watermark customers would complain about the fact it doesn’t
   have one. We found that the vast majority of photographers wanted the watermark
   automatically added and that’s why we’ve done it. And for those, like yourself,
   that don’t want it you can manually remove it or replace it.
 * As we requested before, can you provide more details about the SKU issue, this
   is something we’re unclear about. Providing a step by step to repeat the issue
   or a screenshot showing the result would help us troubleshoot it.
 * We cannot limit the amount of products Users can add, that’s considered crippleware
   and is against WordPress policies. We’re offering additional features in the 
   Premium version rather than crippling or breaking anything in Free.
 * We’re sorry to hear you feel our free version is completely useless.
 * If you don’t like something about this Plugin you’re welcome to contribute a 
   solution or help fund it if you lack the skills required to build or contribute
   to this Plugin that is provide freely to you.
 *  Thread Starter [ramedia](https://wordpress.org/support/users/ramedia/)
 * (@ramedia)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855404)
 * **Anyone giving this plugin more than one star is most likely a sock puppet created
   by the author!**
 * > “If we removed the watermark customers would complain about the fact it doesn’t
   > have one.”
 * Fine. That’s the “customers.” I don’t think anyone using this plugin as provided
   here is begging for you to keep your generic watermark you slap on their images.
 * I can engage with you until the end of time. Keep coming back. See everyone what
   you’ll be dealing with if you work with these people. You don’t agree with their
   methods… you must be “confused”, ‘lacking in skills’, ‘incapable of reading’ 
   and all the other passive aggressive crap these guys are throwing my way.
 * “You can upload your own custom image that is dynamically embedded onto your 
   images as a watermark prior to purchase. (Available in paid version only)”
 * … what they don’t mention is that if you don’t have the paid version, and upload
   your photos using this plugin, the plugin stamps your image with a generic watermark.
   Now the plugin author is suggesting you rewrite their core code so it doesn’t
   do this, or retrieve all the images and replace them with your own (defeating
   the purpose of using the software in the first place).
 * Let’s have it. Tell the good people downloading the plugin in the free version,
   if it is even usable as the free version. I’d say stamping all their images with
   a watermark they don’t need or want is pretty much crippling the free version,
   not to mention the limited product you can create. You made your decision when
   you put forth this crippleware you call a plugin, now live with the results.
 * As far as the SKU’s being generated by the software. I don’t have your plugin
   installed anymore so I can’t walk you through a recreation of your bug. Normally
   I’d be happy to help, but you don’t deserve my time. I’m only here to help future
   potential users from not wasting their time.
 *  Plugin Author [Spencer Hill](https://wordpress.org/support/users/s3w47m88/)
 * (@s3w47m88)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855406)
 * [@ramedia](https://wordpress.org/support/users/ramedia/), I hope you don’t speak
   this was to other people. You’re words are offensive and disrespectful toward
   myself and my staff.
 * You’re insulting and badgering us while we’re trying to explain the available
   solutions and troubleshoot the issue you’re experiencing with the SKU’s.
 * If you love the open source community then shouldn’t you respect and, maybe, 
   show gratitude to those of us who are working to provide YOU a FREE Plugin?
 * Your 1 star review, posted without requesting any support in the first place,
   is damaging to the continued development. And your words are painful to read 
   and especially difficult to respond back to politely.
 * If you want something for free, ask politely. If you don’t get it, please don’t
   verbally abuse the other party but consider providing a solution, resources or
   just paying for a Plugin that’s sole purpose is to help YOU make money.
 * I hope you’ll consider re-reviewing our Plugin with a review that reflects it
   better than what yours currently does.
 *  [nonya](https://wordpress.org/support/users/nonya/)
 * (@nonya)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855417)
 * An SKU is infact being generated by this plugin still to this day
    it creates
   a duplicate product it hides from us users along with added SKU and only shows
   upon the plugins uninstall i find this EXTREMELY suspicious due to the denials
   of the existance of the added SKU in the comments above WHAT ELSE DOES THIS PLUGIN
   SECRETLY ADD TO OUR SITES? strangely enough after installing your plugin i have
   lost access to backup buddy upon my installation and this is what lead me to 
   uninstall your product and find the above LIE trying to cover the true facts 
   of your shady workings here made shady due to your public denial of what i have
   found to infact be true as can be seen in the screenshot below
 * [https://www.diigo.com/item/image/55xy9/rvqd](https://www.diigo.com/item/image/55xy9/rvqd)
 * i think someone moderators or what not should look into this plugin and what 
   else may be hidden from its free users
    the above speaks volumes as to the trustworthiness
   of the developers own words
 *  Plugin Author [Spencer Hill](https://wordpress.org/support/users/s3w47m88/)
 * (@s3w47m88)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855419)
 * [@nonya](https://wordpress.org/support/users/nonya/)
 * I’m sorry to hear you have any concerns about my staff and I lying to you or 
   performing secret activities on your website through our Plugin. If you had simply
   contacted us before posting here we would have been happy to address your concerns
   as we’ve done with hundreds of customers through our public forums: [http://www.theportlandcompany.com/forums](http://www.theportlandcompany.com/forums)
 * First and foremost, our Plugin does not exploit the security and privacy of it’s
   users and their websites in any way.
 * Secondly, every Plugin in the WordPress directory is manually reviewed by WordPress
   staff, independent from myself and our staff, such as [@ipstenu](https://wordpress.org/support/users/ipstenu/)
   to ensure – specifically – that developers aren’t planting code that exploits
   peoples privacy. So even if it was it would be banned.
 * Third, regarding the SKU, as I mentioned to [@ramedia](https://wordpress.org/support/users/ramedia/)
   I wasn’t clear as to what they were talking about and was happy to address the
   concern if some specific’s could be provided. Your response is acting like I 
   told [@ramedia](https://wordpress.org/support/users/ramedia/) that our software
   doesn’t add an SKU and that it somehow is a malicious act. Which doesn’t make
   sense anyway, but whatever.
 * I have seen your screenshot, and am aware that the products have an SKU. But 
   I don’t understand why this is a problem? If you can explain then we’d be happy
   to address your concerns further and modify how the Plugin operates if sufficient
   reasoning can be established for removing the SKU.
 * Fourth and final; as was mentioned to [@ramedia](https://wordpress.org/support/users/ramedia/)
   you are speaking about, and talking to, real people.
 * We’re not a secret agency or giant corporation. We’re a small internet marketing
   firm based in Portland, Oregon, USA with a few contract developers, designers
   and server administrators.
 * So the next time you feel the need to call someone out on claims of malicious
   secret activity; approach them directly **first** so as not to make a fool of
   yourself or pointlessly challenge or try to tarnish the reputation of people 
   who have provided you the result of their time for free.
 * If you have any other concerns you’re welcome to post them in our public forums
   so we can assist you.
 *  Plugin Author [Spencer Hill](https://wordpress.org/support/users/s3w47m88/)
 * (@s3w47m88)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855420)
 * Oh, as for the products being duplicated, it’s not exactly duplicating. It’s 
   creating a Grouped Product, and a Simple Product beneath those for each Variation
   you have. There is an option in Settings to show or hide the sub products.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855421)
 * > Anyone giving this plugin more than one star is most likely a sock puppet created
   > by the author!
 * We took a look through the top reviews, they are not sock puppets (fake accounts).
 * Just because someone disagrees with you does not mean that they’re being fraudulent,
   that’s why we have a review system.
 * If you had a bad experience, that’s fine, and thanks for sharing, but it doesn’t
   mean that others can’t possibly find a use for the plugin.
 * I’d also like to remind folks stopping by that this thread is a *review*. The*
   support* forums for this plugin can be found at [http://www.theportlandcompany.com/forums/forum/bulk-photo-product-importer-extension-woocommerce-wordpress-plugin/](http://www.theportlandcompany.com/forums/forum/bulk-photo-product-importer-extension-woocommerce-wordpress-plugin/)
 *  [The Portland Company](https://wordpress.org/support/users/d363f86b/)
 * (@d363f86b)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855422)
 * Thank you for your time and the support [@macmanx](https://wordpress.org/support/users/macmanx/)
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/#post-7855423)
 * You’re welcome! 🙂
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/page/2/#post-7855429)
 * FYI: Plugin team got the email. We’re looking into it. Thanks, you don’t need
   to bandy it about the forums anymore. We WILL handle it.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Don't touch this plugin’ is closed to new replies.

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 * [WPPC Bulk Photo to Product Importer Extension for WooCommerce (Free)](https://wordpress.org/plugins/bulk-photo-to-product-importer-extension-for-woocommerce/)
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 * Last reply from: [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/dont-touch-this-plugin/page/2/#post-7855429)