Support » Plugin: Country and State Selection Addon for Gravity Forms » don’t see the dropdown in country and state

  • rober1890

    (@rober1890)


    the plugin not wrk into my site what is the problem, please help me for this problem and speak the posible solution in thsi case

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author JC

    (@coder426)

    Hi there,

    Thanks for sharing the link.

    I will have to test it on my side with your Plugins & Themes configuration.

    Please go to the dashboard and send me the configuration file so I can test it on my end:

    https://prnt.sc/cQirwE4tGnU-

    Thanks`

    Plugin Author JC

    (@coder426)

    Also, Please see if this video helps:

    Thanks

    Thread Starter rober1890

    (@rober1890)

    this is the information of status wordpress:

    
    ### wp-core ###
    
    version: 6.0.2
    site_language: es_ES
    user_language: es_ES
    timezone: +00:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 8
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/cariolagroup/public_html
    wordpress_size: 4,36 GB (4677515089 bytes)
    uploads_path: /home/cariolagroup/public_html/wp-content/uploads
    uploads_size: 6,18 GB (6639610286 bytes)
    themes_path: /home/cariolagroup/public_html/wp-content/themes
    themes_size: 8,43 MB (8835787 bytes)
    plugins_path: /home/cariolagroup/public_html/wp-content/plugins
    plugins_size: 4,25 GB (4566380587 bytes)
    database_size: 200,10 MB (209817887 bytes)
    total_size: 15,00 GB (16102159636 bytes)
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: Hello Elementor Child (hello-theme-child-master)
    version: 1.0.1
    author: Elementor Team
    author_website: https://elementor.com/
    parent_theme: Hello Elementor (hello-elementor)
    theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
    theme_path: /home/cariolagroup/public_html/wp-content/themes/hello-theme-child-master
    auto_update: Desactivado
    
    ### wp-parent-theme ###
    
    name: Hello Elementor (hello-elementor)
    version: 2.5.0 (latest version: 2.6.1)
    author: Elementor Team
    author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    theme_path: /home/cariolagroup/public_html/wp-content/themes/hello-elementor
    auto_update: Desactivado
    
    ### wp-themes-inactive (2) ###
    
    Twenty Twenty-One: version: 1.4, author: el equipo WordPress (latest version: 1.6), Actualizaciones automáticas desactivadas
    Twenty Twenty-Two: version: 1.0, author: El equipo de WordPress (latest version: 1.2), Actualizaciones automáticas desactivadas
    
    ### wp-plugins-active (16) ###
    
    All-in-One WP Migration: version: 6.77, author: ServMask (latest version: 7.65), Actualizaciones automáticas desactivadas
    Auto Populate Country/State/City/Ward DropDown Addon for Gravity Forms: version: 1.1, author: GravityExtra, Actualizaciones automáticas desactivadas
    Autoptimize: version: 3.1.2, author: Frank Goossens (futtta), Actualizaciones automáticas activadas
    Cariolagroup GTM: version: 1.0.1, author: da, Actualizaciones automáticas desactivadas
    Country and State Selection Addon for Gravity Forms: version: 1.0, author: Coder426, Actualizaciones automáticas desactivadas
    Duplicate Page: version: 4.4.8, author: mndpsingh287 (latest version: 4.4.9), Actualizaciones automáticas desactivadas
    Duplicator: version: 1.4.6, author: Snap Creek (latest version: 1.5.0), Actualizaciones automáticas desactivadas
    Elementor: version: 3.6.5, author: Elementor.com (latest version: 3.7.7), Actualizaciones automáticas desactivadas
    Elementor Pro: version: 3.6.4, author: Elementor.com (latest version: 3.7.7), Actualizaciones automáticas desactivadas
    File Manager Advanced: version: 4.1.4, author: modalweb (latest version: 4.1.5), Actualizaciones automáticas desactivadas
    Gravity Forms: version: 2.6.3, author: Gravity Forms (latest version: 2.6.7), Actualizaciones automáticas desactivadas
    Gravity Forms Google Spreadsheet Addon: version: 3.3, author: Webholics, Actualizaciones automáticas desactivadas
    Monetization Code plugin: version: 1.0, author: aerin Singh, Actualizaciones automáticas desactivadas
    Slider Revolution: version: 6.5.31, author: ThemePunch, Actualizaciones automáticas desactivadas
    Video PopUp: version: 1.1.3, author: Alobaidi, Actualizaciones automáticas desactivadas
    WP Rocket: version: 3.10.4, author: WP Media, Actualizaciones automáticas desactivadas
    
    ### wp-plugins-inactive (2) ###
    
    Advanced Form Integration: version: 1.50.3, author: nasirahmed (latest version: 1.57.2), Actualizaciones automáticas desactivadas
    Async JavaScript: version: 2.21.08.31, author: Frank Goossens (futtta), Actualizaciones automáticas desactivadas
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: No disponible
    imagemagick_version: No disponible
    imagick_version: No disponible
    file_uploads: File uploads is turned off
    post_max_size: 200M
    upload_max_filesize: 50M
    max_effective_size: 50 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, BMP, XPM
    ghostscript_version: 8.70
    
    ### wp-server ###
    
    server_architecture: Linux 2.6.32-042stab141.3 x86_64
    httpd_software: Apache
    php_version: 7.4.28 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 3600
    memory_limit: 512M
    max_input_time: 3600
    upload_max_filesize: 50M
    php_post_max_size: 200M
    curl_version: 7.81.0 OpenSSL/1.1.1n
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.51
    client_version: mysqlnd 7.4.28
    max_allowed_packet: 268435456
    max_connections: 151
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/cariolagroup/public_html/wp-content
    WP_PLUGIN_DIR: /home/cariolagroup/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Sin definir
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    
    Plugin Author JC

    (@coder426)

    Thanks for sharing that.

    I will verify it on my side and see if I found any such issue.

    Plugin Author JC

    (@coder426)

    Hi there,

    I just noticed that your link is showing fields now:
    https://cariolagroup.com/test-form/

    It seems, you are using 2 different Plugins for the same purpose.

    Please confirm if you still need help or is it resolved for now?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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