Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Ajay

    (@ajay)

    What’s your site url?

    Thread Starter josepal101

    (@josepal101)

    sended

    Plugin Author Ajay

    (@ajay)

    I just checked your site and this file is being blocked

    /wp-content/plugins/better-search/includes/better-search-addcount.js.php

    And a 403 error is generated. Is there something blocking this file?

    Thread Starter josepal101

    (@josepal101)

    I have sucuri and wordfence, and wp-admin by ip, maybe some of this?

    Plugin Author Ajay

    (@ajay)

    It’s most likely one of those. You’ll need to find a way to whitelist the script above for it to work.

    Thread Starter josepal101

    (@josepal101)

    Thanks, any idea how i can do that?

    Plugin Author Ajay

    (@ajay)

    Not with those plugins. Best way to figure out which one is causing an issue is to temporarily disable them one at a time and see which one works.

    One of them is preventing scripts from running in the wp-content folder

    Thread Starter josepal101

    (@josepal101)

    I disable all of them and even the wp-rocket and still not saving searchs. I surrender with this, thanks anyway.

    Plugin Author Ajay

    (@ajay)

    No problem. There must be some firewall / .htaccess setting then interfering with the code i.e. blocking that folder.

    I’m working on a new version in the background which should have better tracking ability

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Dont save the searchs’ is closed to new replies.