Don’t reset user’s progress on subscription renewal

  • Ewa Kara

    (@ewakaraszkiewicz)


    1 year, 5 months ago

    Hi Tutor,

    I’m using Tutor (PRO) together with Woocommerce and Woocommerce Subscription plugin.

    Users are paying a monthly fee to stay on the course.
    However, every time they renew – their progress in the course resets.

    And we would really really really like to keep their progress on renewals.
    Is there anything that can be done?

    Thanks,
    Ewa

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Ewa Kara

    (@ewakaraszkiewicz)

    1 year, 5 months ago

    basically what I am asking here – is whether it is possible to make delete_course_progress function in Utils class somehow “optional”, please?

    I just found while testing on localhost, that when I keep this function commented out, all my test renewals keep their progress. But obv commenting out things in your plugin is not ideal 😀

    largbasket

    (@largbasket)

    1 year, 4 months ago

    Dear @ewakaraszkiewicz

    We are very sorry for the issue. I have informed our team, and I hope very soon we will fix the issue and release a new version.

    Thank you.

    Thread Starter Ewa Kara

    (@ewakaraszkiewicz)

    1 year, 3 months ago

    hi @largbasket,

    Hope you’re well. Do you perhaps have any info about if/when this will be fixed?

    Thanks,
    Ewa

    largbasket

    (@largbasket)

    1 year, 3 months ago

    Dear @ewakaraszkiewicz

    I am very sorry for the delay. I hope very soon we will fix the issue and release a new version.

    Have a good day.

Viewing 4 replies - 1 through 4 (of 4 total)
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