Hi @jpleac
Thank you for using Paid Memberships Pro. I’m sorry to hear about the issue you are facing.
Is it all Paid Memberships Pro emails that aren’t being sent?
Please can you work through this guide – https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/
Thread Starter
jpleac
(@jpleac)
Thank you for your answer.
I tried to solve the issue but it didn’t work.
I will try to be more specific about my problem :
I receive a notification email each time a new member register. But no mail when a membership is subscribed or cancelled.
Thanks for the feedback, please can you install a mail logger plugin and see if there are any errors relating to these emails that are failing?
You may also enable debugging in WordPress by following this guide to see if there are any PHP errors – https://www.paidmembershipspro.com/how-to-enable-debugging-on-you-your-wordpress-site/
Thread Starter
jpleac
(@jpleac)
Thank you again for your answer.
I really am stuck with this issue.
No problem with php, not also with the “mail logging” (which didnt log any mail btw).
the strangest thing is that everything worked fine a few weeks ago…
For information, I have buddypress, social login and wordfence plugin installed.
Thread Starter
jpleac
(@jpleac)
Hello
Just for you to know. It now works without me knowing exactly why.
I reconfigured wordfence and fixed a bug concerning session variables.
It Is strange but I am happier now 😊
Thank you for your time !
Thanks for letting me know. This may help us (and other users) that come across this thread.
