Support » Plugin: Hide My WP Ghost - Security Plugin » Don’t pay the PRO version

  • Our experience is very bad about this plugin. It doesn’t work with ajax and nginx.

    1. We didn’t receive any assistance for our problem, neither an answer.
    2. Their documentation is extremely poor and doesn’t specify anything about issues on nginx and ajax.
    3. They don’t have a ticket system. Basically you can send dozens of emails without getting answered for weeks (we sent 4 + 2 contact requests).

    EDIT
    4. Reading the other feedbacks from users, are done by non existent users. Please be aware of that.

    Take note that this guys are not on Themeforest and that says a lot.
    DON’T WASTE YOUR MONEY!

    • This topic was modified 3 years, 8 months ago by edeb. Reason: Reading other reviews
    • This topic was modified 3 years, 8 months ago by Jan Dembowski. Reason: Removing inflammatory review topic title
Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    This part I’m OK with.

    Don’t pay the PRO version

    This part not so much.

    EDIT
    4. Reading the other feedbacks from users, are done by non existent users. Please be aware of that.

    Frankly, you don’t know what you are talking about. Fake reviews are taken very seriously and I’d appreciate it if you refrained from making accusations like that.

    This is untrue.

    We answered you on Oct 6th and requested the theme name so we can fix the compatibility issue. You didn’t reply with the theme name yet.

    All the emails you send us were over the weekend and we don’t work on weekends.

    If you want to be able to help you, please check the emails from us (we sent one today too) and please reply to them.

    Best,
    John

Viewing 2 replies - 1 through 2 (of 2 total)
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