Support » Plugin: Simple Lightbox » Dont know how to get working

  • Resolved accend4web

    (@accend4web)


    I have activated the plugin, ticked all the boxes and added the code below in the page, but when I click the image it just opens up in a new tab without any of the lightbox functionality.

    Am I missing something, or is as simple as below:

    <a href="https://www.mysite.co.uk/druzhina/wp-content/uploads/2019/09/Sharmel-Single-Fancy-Border-Pages-1.jpg"><img src="https://www.mysite.co.uk/druzhina/wp-content/uploads/2019/09/Sharmel-Single-Fancy-Border-Pages-1.jpg"></a>

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, it appears that cURL is not enabled and/or properly configured for your site. Please see SLB’s documentation for more information on cURL support.

    Please post an updated link if you are still experiencing an issue after cURL has been enabled/configured, and I would be glad to reopen this ticket and take another look.

    Thanks.

    Hi,

    I contacted the hosts and they advised me cURL is enabled, hopefully there is another way of fixing this.

    I have turned off the other plugins, and its not a conflict there.

    https://accend4web.co.uk/fh_phpinfo.php
    cURL support : enabled
    cURL Information : 7.61.1

    Plugin Author Archetyped

    (@archetyped)

    Hi, great job confirming that cURL has been enabled on your site! As noted on the requirements documentation linked in my previous reply, cURL must also be configured properly by your host.

    This sometimes requires contacting your web hosting provider a couple times for your issue to be looked into more fully.

    Please post an updated link if you are still experiencing an issue after your site’s host has configured cURL as per the previously-linked requirements, and I would be glad to reopen this ticket and take another look.

Viewing 3 replies - 1 through 3 (of 3 total)
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