Support » Plugin: Countdown Timer - Widget Countdown » Don’t Get the Pro Version

  • I bought the pro version, and it had many bugs. I reached out to the plugin developer for a refund and he refused to provide one unless I helped him troubleshoot all his bugs. Pretty frustrating customer service…

    The free version seems fine so far though.

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  • Plugin Author wpdevart

    (@wpdevart)

    Hi.

    It seems you mistakenly rate our plugin. We don’t remember such issue.

    Thanks.

    Thread Starter mcatselfprep

    (@mcatselfprep)

    I’d suggest if you want to stay in business very long:

    (1) Give customers refunds when they seem frustrated about their experience with your product.

    (2) When someone provides feedback, instead of denying it, acknowledge it and commit to do better.

Viewing 2 replies - 1 through 2 (of 2 total)
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