Support » Plugin: CP Media Player - Audio Player and Video Player » Don't get player, just a button that says Download

  • Resolved Krista Molino


    I have a paid version of the plugin. I tried to use the contact page for support and it says Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security. So hopefully I can get an answer here where people who got it FREE seem to get support.

    I created my players and inserted them into posts but instead of displaying the player skin, it displays a big button that says DOWNLOAD.

    My email is kvmolino [at]gmail [dot] com to prove I have a paid version.

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  • Plugin Author codepeople



    If the media player is displaying a Download link, in place of skin, the cause is related with the media file used:

    – The URL to the media file is wrong


    – You are using a media file that is not supported by the browser, where are you testing the player.

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