i might be barking up the wrong tree here...
i just bought woocommerce and then, needing some help, i attempted to go to their forum....its gone!
yes that is right, the bloody A%$#^%les have moved it to uservoice...a paid only forum!!!
can you bloodywell believe that...i already paid good money for the importer extension for woocommerce program, now i have to pay someone else for access to the support forum.
DO NOT BUY THIS PROGRAM!!!!