Support » Plugin: Profile Builder - User Profile & User Registration Forms » Don't buy the premium version

  • Plugin don’t have very basic functions, for example effectively block wp-admin directory.
    Just bought Premium version and a lot of money wasted. Not refunded.
    Theme My Login is yet way better.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Cristian Antohe


    Hi John,

    I’m sorry our plugin didn’t work out for you. As mentioned in our previous discussion, due to the nature of our plugin (digital download) we do not offer refunds if you decide not to use the plugin.

    Also, our Custom Redirects functionality is clearly explained in our documentation page:

    We never advertised the features you were after and were not willing to work with us to resolve them via our support.

    I wish you the best with your project!

    I have the Pro version and have gotten great support. Heck, I got great support when using the free version. The custom redirects module does a lot with very little effort.

    Thread Starter John


    Ok guys, thanks!
    Let’s move forward.

    I’ll take a look more carefully in the plugin options.
    In my first experience I wasn’t finding a way to block the access for specific roles to load the admin, if the user manually enter /wp-admin in the URL, and a function to redirect to the previous page after login (referer).


    Plugin Author adispiac


    Hi John,
    We’re more than happy to help you with this. Please get in touch via our premium support channel and we’ll assist you shortly.

    I would really appreciate it if you changed your opinion versus giving the plugin a failing grade, which should be reserved for plugins with weak support, unresolved bugs, security issues, or not following WordPress standards.

    I’m looking forward to help you better integrate Profile Builder in your project.


Viewing 4 replies - 1 through 4 (of 4 total)
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