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UPDATE: I bought the Gold Cart and FedEx Plugin (4 posts)

  1. flotsam2000
    Member
    Posted 2 years ago #

    I BOUGHT the Gold Cart and FedEx Plugin and have both installed at nationalhomefloors.com. The cart works, but the FedEx module didn't calculate shipping. I had opened several community forum topics, only to have them marked as spam, and had requested Premium one on one support using the API key for the Gold Cart I purchased. I have also used the CONTACT FORM at ecsquest.net which is where getshopped.org said the FedEx module is developed/supported. I even offered to pay more money either to getshopped.org or to Greg at ecsquest.net to fix the problem. This sent on for over a month with no reply from either site. I finally got in touch with Justin Sainton, one of the consultants recommended on getshopped.org. He replied to my request within five minutes and completely fixed my problem. This was once a one-star review, but I have since upgraded it to a four-star, since both plugins work great and Justin was awesome. I'm holding one star back because I think getshopped.org should not sell the FedEx plugin on their site until it is completely compatible with the newest version of WPEC.

  2. Justin Sainton
    Member
    Plugin Author

    Posted 2 years ago #

    So sorry to hear about your negative experience with support at GetShopped - but you (or perhaps your developer) ended up reaching out to me and I was able to get you squared away.

    Again, very sorry to hear about your experience, but I hope after working with me and having FedEx working quite well now - you'll change your mind (and your review/rating).

  3. flotsam2000
    Member
    Posted 2 years ago #

    Hi Justin, thanks again! I just updated my review/rating :)

  4. easilyamused
    Member
    Posted 1 year ago #

    Can you shed more light on this topic?

    How did you fix it?

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