[Resolved] Donations working, but not being recorded
Thanks for such a great plugin. I am having a bit of trouble however getting the donations to record on the backend and was hoping you could help…I have tried everything I can think of and have searched these forums too.
Basically the donations are going through, and both parties get a notification from paypal…but no thank you email, and we get no confirmation email generated from the plugin with the donor’s details. Their information does not get recorded in either the Donations or Donors pages. The thank you page/message also does not work. However, the test email does work.
The log records the donor name, amount, and IPN, but nothing else. Our Paypal account is confirmed and the currency settings are as they should be.
One note: we have our SMTP configured through the
‘Configure SMTP’ plugin to send through gmail, using authentification. I tried deactivating this plugin and it did not help. I am suspicious that our email settings are causing this though. Is there anything I might try to fix this?
Thanks so much!
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