Support » Plugin: PayPal Donations » Donations recurring monthly

  • Resolved ggrinst

    (@ggrinst)


    We I use the paypal-donations plug-in, it takes me to a Paypal page that has an option to “Make this recurring (Monthly)”. Because I already have a Paypal subscription button on my page, I don’t want this option here. Can I take that option, i.e., column, out?

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  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, are you using a PayPal button in your site?

    Can you elaborate a bit more in regards to the following comment.

    Because I already have a Paypal subscription button on my page, I don’t want this option here.

    Thank you

    We want people to make a monthly recurring donation to our charity. I had been using the Paypal monthly recurring donation but it wasn’t working. Paypal told me that it was broke and to use the “Subscription” option instead.

    I also want donors to have the option to make a one-time donation. If you look at our page, you will see both buttons. http://friendlycentertoledo.org/how-to-donate/

    Problem is that the one-time option takes you to a Paypal page which also has a “monthly recurring option”. Click on the “onetime donation” button on this page and see what I mean.

    I’m afraid that will confuse people because we have the “subscription” button on the donation page, so I would like just that column on the Paypal page removed.

    Thanks in advance for any help!

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I see what you mean. Unfortunately that is a PayPal setting. You will have to speak to PayPal about this. This plugin does not control your PayPal settings and what is displayed in your PayPal account.

    that’s what I thought. Thanks anyway!

    Plugin Support mbrsolution

    (@mbrsolution)

    You are most welcome. You can mark this support thread as resolved if you don’t need any more help.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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