Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Donation Upsells for WooCommerce not working

  • Resolved lakishadavid

    (@lakishadavid)


    The issue is that the Donation Upsells for WooCommerce feature does not show up in the cart or checkout, regardless of what option I select.

    I’m using the WooCommerce checkout and cart blocks.

    I’m using Version 1.1.6 of the Donation Upsells for WooCommerce which is the latest version of the feature. I’m using WP Version: 5.4.2 with WooCommerce Blocks by Automattic – 2.7.1.

    On the GiveWP + WooCommerce Donations settings page, I have the option enabled and cart selected.

    I followed the Health Check tutorial which did not result in the feature working.

    I have given support@givewp.com temporary access to my site admin. They duplicated the problem but also could not get the feature to work.

    Do you have a timeline on when this feature will be working in my case?

    Here is part of the reply from support@givewp.com:
    “I’ve replicated the same issue you’re having in a test site I have here.

    I’ve looped in our development team on this issue as well.

    We currently don’t have a timeline for hearing back on this, but I have marked your ticket and will keep you posted with any progress I see moving forward.”

    Do you have a timeline on when this feature will be working in my case?

    • This topic was modified 2 weeks, 1 day ago by lakishadavid.
Viewing 1 replies (of 1 total)
  • Plugin Support Ben Meredith

    (@benmeredithgmailcom)

    Hi there,

    We are not allowed to provide support of any type for premium add-ons on this forum. We’ll definitely follow up on the support ticket, thanks!

Viewing 1 replies (of 1 total)
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